Vidya Shetty

Vidya Shetty Woburn, MA 01801 Email ID:-Contact no: - / - Work Authorization: U.S.Citizen https://www.linkedin.com/in/vidya-shetty-66a37721/ SUMMARY 12+ years experience in Software Application Testing and Quality Assurance. Domain expertise in the field of Banking, HR, Supply Chain Management and Contract Management. Experience in Unit, Integration, Functional, System, Acceptance, Regression and Database testing. Experience in Security, Performance, Data Migration, Multi-user, Mobile (PDA), Adhoc and UI testing. Experience in testing Client/Server and Web based applications. Expertise in prevention and detection of defects. Expertise in Manual, End-to-end testing, and Automated testing. Expertise in Black box and Front-end testing, along with early and exploratory testing. Expert in writing Test Plans, Test Cases, Test Strategy document and Traceability Matrix. Hands on experience in setting up test environment, which involves download, install and deploy the build using Four-Server configuration manually as well as using Apache Ant script. Proficient in writing and executing SQL queries. Experience in API testing (Advanced Rest Client, Postman, SoapUI). Strong working experience with Agile methodology and Test Driven Development (TDD). Knowledge of performance testing using Load Runner. Experience working with Application Servers such as WebLogic and WebSphere. Proficient in writing and executing automation test scripts and analyze the results using various automation tools. Good knowledge of XML structure and testing. Expertise in Bug triage with excellent debating skills. Good team leading, project management and planning skills. Performed various roles in projects ranging from Test Manager, Test Lead, Defect Manager. Strong knowledge of Software Development Life cycle and testing methodologies. Experience with projects involving Waterfall-model, iterative and Agile methodolog. Experience with projects using Quality Standards (CMM & ISO 9001:2000) and Methodologies. Efficient in delivering tasks within the target date. Strong team player with good troubleshooting skills to identify and resolve issues. Experience in providing quality, technical, automation, and product training to team members. Ability to work with a diverse community of both IT professional as well as Business end users. Excellent mentor with the ability of explaining complex subject in a simple way. Advanced Certification in Automation. Training Experience at HINDUSTAN AERONAUTICS LTD Pursuing Post Graduate Program in Project Management from University of Massachusetts Amherst in collaboration with Simplilearn. EDUCATION Bachelor of Engineering in Computer Science. PROFESSIONAL ACHIEVEMENTS Received multiple of Certificate of appreciation “Pat On The Back”, “Outstanding Performer Award from Emptoris and identified as “Star Performer”. Have received appreciations from Customers for delivering many bug-free modules not needing even a single hot patch. Consistently received appreciations from Customers for the quality and coverage of Test cases developed for them. Received outstanding appreciation feedback from various co-workers, supervisors, product managers and scrum masters. TECHNICAL SKILLS Languages: C, C++, Java, COBOL, Oracle+D2K, Visual Basic v6.0. API Testing Tools: Advanced Rest Client. Postman, SoapUI. Automation Tools:WinRunner, LoadRunner, Selenium. Version Control Tools:Win CVS, Microsoft VSS, Git. Defect Tracking Tools:Bugzilla, JIRA. Test Management Tools: HP ALM (QC), TestLink, JAMA, Zephyr. Performance Testing Tools: LoadRunner, A-Console, J Meter, Blaze Meter. Operating System:Windows, UNIX, Linux, MS-DOS. RDBMS: Oracle, SQL Server, MS Access. Build tools: Apache Ant, Jenkins. Communication Tools: Microsoft Teams, Slack, Webex. Others:MS-Office, MS-Project, TOAD, FTP, WinSCP, Putty, CI/CD, AWS, Eclipse, IntelliJ IDEA, JSON, Confluence, Windchill, GitLab, Maven, TestNG, Playwright, Python. PROFESSIONAL EXPERIENCE The Andover Companies (Insurance Company): January 2023 to February 2024 Role: Automation Lead Responsibilities: • Led and worked on sprint tickets for both manual and automation testing using Selenium with Java. • Refactored the automation framework by transitioning from Page Objects to the Journey pattern. • Explored and understood different automation frameworks. • Worked on automation tickets for complete Homeowner policy features, including forms validation for various states. Created Elements, Enums, Methods, Functions, and Screens, along with script writing for issuing policies, forms verification, and approval rules validation for Business Owner policies, with coverage code and version verification for various states. • Collaborated with BA, Dev, and other QA team members to troubleshoot and resolve issues. • Mentored new team members in both manual and automation testing, providing step-by-step guidance and support to build additional automation engineer skill sets. Provided valuable feedback and suggestions in QA, automation, and retrospective meetings. • Led and tackled various challenging sprint automation tickets involving various insurance features. • Spearheaded efforts to identify the best suitable tickets for automation, saving overall effort across multiple sprints. The functional automation tickets that I have worked on were very challenging, requiring planning, strategy, suitable scenario flow, and completion within sprint timelines. Despite these challenges, I have consistently delivered outstanding automation work on time, using an effective approach with high quality. HCL America, Inc.: November 2021 to January 2023 Client Name: Abbott. Role: Test Lead Responsibilities: • Explored the product and set up the testing environments. Executed test cases and conducted testing activities. Worked on sprint projects and verified tickets. Wrote solid strategies and user-friendly test cases for tickets and requirements. Protocol writing on Jama. Attended stand-ups, status, sprint demos, sprint planning, backlog grooming, and meetings. Coordinated with SQA, development, and requirement teams. • Tested complete Chinese language translation and error code translation using tools. • Created effective and user-friendly test cases for Search and Comments features, also performed testing. • Identified high numbers of important defects and created clear and detailed defect reports in JIRA after narrowing down and finding the root causes of the issues. • Mentored peers and new team members with technical and application knowledge. • Led the complete testing effort of updater/installer and verified required Microsoft patches applied and ensuring the right version of required apps are installed. • Conducted shift-left testing of APIs, JSON-based configuration files, and system-created feature toggle files. • Wrote solid test strategies and user-friendly test cases for APIs, configuration files, and feature toggle files. Tested Export/Import, Network, DICOM, and Tools. Philomath(Wagons Learning Pvt Ltd.): April 2020 to August 2020 Project: Philomath Learning Management Software (LMS). Role: QA Lead. Responsibilities: • Explored the product, UI Frameworks, and identified suitable automation tools, including performance tools. • Completed initial testing and identified approximately 80 defects, including critical issues. • Created detailed bug reports for all identified issues, including necessary screenshots. • Developed an initial automated load testing framework using JMeter. • Conducted load testing by simulating approximately 500 users. • Integrated the Blaze Meter Chrome plugin for recording UI activity. Executed load testing using JMeter for different concurrent user loads (10, 50, 100, 200, 300, up to 500). Handled higher loads by distributing load using multiple machines. • Analyzed results using Aggregate Graph, Users Results, and Users Summary. Created a detailed load testing report summarizing the findings. Emptoris Inc. (Acquired by IBM): 12/2005 to 12/2006 and 07/2007 to 09/2010 Project: Sourcing Portfolio and Emptoris Contract Management. Domain: Supplier Chain Management and Contract Management (Web-based ERP Product). Role: QA Lead. Contract Management: Responsibilities: Played role as QA Lead, QA on-site Coordinator, Release Coordinator and Defect Manager. Demonstrated proficiency in managing and mentoring individuals both onsite and offshore to maximize productivity levels. Fostered a cohesive team environment to ensure effective testing and on-time delivery. Successfully managed Major/Maintenance/Hot Patch (HP) releases, ensuring the release of a high-quality product. Worked on Modules Word 2007/2003, Term Editing, Lines, Amendments and PDA Approvals on different Mobile device, different types of contracts – Authored/Filed/OPP contracts, Delete Clause matrix, Contract Workflow, CheckIn/CheckOut and Approvals. Categorize the module based on risk and created RCA for customer problem reports (PRs). Rapid release and Hot patch Announcement with the static verification. Report, track and maintain the Bug cycle using JIRA along with monitor and analyze the defects raised by other team members. This saved lots of effort of overall project and also ensured the quality. Guiding and educating the team on need basis in order to deliver the successful and quality product. Provided bug triage guidelines and lead the effort of bug triage on weekly basis and this ensured the quality with in the budget. Identified tool for locating the corresponding 2007 features for the 2003 features. This saved lots of teams effort and burden. Eliminated many duplicate work in an effective way and this saved unnecessary effort and burden. Created weekly and annual status Report. Conduct weekly meeting with the Team Leads/Members. Shared many testing ideas with the team. Given session on RR/HP process and PDA Approvals. Created PPT and presentation on KTC Review summary session. Responding to queries and giving suggestions for improving product quality. Taken many initiation for improving testing process and product quality. Wiki updates with Hot patch release information. Did Data Migration testing. Execution of Customer PRs and scripts. Did Business critical testing and Hot patch testing. Did manual performance testing and API testing using SoapUI. Trouble shoot the Root cause of the PRs and helped developer to reproduce the issues based on request. Managing all onsite ECM QA servers. Release Notes and User Guide Review. Sourcing Portfolio both Core and Custom Product: Responsibilities Complete ownership of the Auctions module (Reverse Auction, Dutch Auction and Forward Auction) Tested the application based on Specification. Created and reviewed Test Strategy document, scenarios and Test Plans/Test Cases. Created and setup the test environment- download, install and deploy the build using four-server configuration through manually as well as using ANT Script. Identified the test cases by analyzing the business rules of the application and raised appropriate queries to the product team. Tested News Panel module using XML feeds. Report, track and maintain the Bug Cycle using Bugzilla. Worked on optimization, Import/Export, notification and Reports features. Responsibility on make sure automation team covered necessary test cases on their scripts. Found large number of functional and design issues and given high focus on product quality Developed Excel matrix with formula settings for Bid transformation and Proxy feature and this saved testing effort and cost. Used and suggested new, creative ideas to improve the quality of the product. Provided functional training on an “as needed” basis. Ownership of the customization product and requirement gathering of the customers like Motorola, SNC, Novartis, Syngenta, Quadrem, GSK, Xerox, IBM, Amgen, Bayer, Shell, Nortel. Understanding the Requirement/Specification and tested the application based on the requirement. Created the SQL Server application database by running the database scripts and restore the customer database and taking database backups. Data migration and data integrity testing experience for Oracle, SQL Server databases. Tested data import/export functionality using XML feeds and messaging/notification testing. Application performance testing using tools like A-Console. Troubleshoot and resolve issues encountered while installation and deployment. Prepare and sending weekly status report. Prepared Test documents for customized feature. Conducting knowledge sharing program with in the team. Next Step Infotech/Datavision Software Solutions Pvt Ltd: 01/2004 to 12/2005 (An ISO - 9001: 2000 and CMM Level 5) Project: HO Module (People Wise) Check Mate, Risk Mate, Data Mate (Core Banking) Domain: Human Resource (HR), Banking, Finance. Role: QC Consultant / Team lead. HO Module: Responsibilities: Responsible for resource loading, task allocation/delegation and project planning. Responsible for team member reviews, goal setting and training recommendations. Involved in End-to-end testing. Analysis and distribution of Test Data for the functional test cases. Identify the different test scenarios/cases. Prepared Test Cases, Test plan and Traceability Matrix. Performed export and import data from other database using TOAD. Executed SQL queries to fetch the data in reports as per the requirement. Report, track and maintain the Bug Cycle using Bugzilla. Validation and tracking of the bugs reported by team members Meeting with development team and manager for bug review/triage to improve overall quality of the application. Conduct the functionality training to the development team and new team members in the testing team. Prepared module wise documents for future reference. Developed Test Reports on the weekly basis for senior management. Helped the development team in the functional design of Leave module. Gave demo to the some Customer about the application. Review of User Manuals prepared by the technical writers. Check Mate, Data Mate and Risk Mate: Responsibilities: Taking leadership of the project and gathering the information about customers. Identify the different Scenarios/Cases. Prepare, manage and execute the Test Cases and Test plan. Taking the build from developer on an “as needed” basis and deploy the build. Identified functions in the application to be tested based on importance. Developed Excel matrix with formula settings for TDS feature (Complex calculation involved), Helped the development team in functional design of Service Tax, Bank Guarantee and TDS Module. Responsible for testing Term Deposit Module Analysis and distribution of Test Data for the functional test cases. Back end testing was done to verify and validate data Responsible for testing Portfolio creation and linking that portfolio in to bond security and checking control sheet. Responsible for testing Equity/Trading and Money Market Module, NPA and Reports. Identify the different Scenarios and created detailed Test Cases. Planned and coordinated multi-user testing. Executed SQL queries to fetch the data in reports as per the requirement. Wrote SQL scripts to verify the database updates, inserts and deletes of the records Autosoft (An ISO - 9001: 2000): 04/2001 to 12/2003 Project: Token Indicator, Screen Capturing, Inter Branch and Tele-banking. Token Indicator is used for generating/displaying Token Number. It is an Electronic Circuit that uses a Seven Segment LED. Screen Capturing is used for monitoring user’s screen activity. Based on the IP address of the requested system, a screen capture is taken and sent back to the requesting party. Tele-bank is used for communication between Bank & Customer. Inter Branch is used for communication between branches with in the bank. The communication is achieved through a Modem. Domain: Banking Role: Test Engineer/Programmer. Responsibilities: Written code for Token Number entry screen using TSR and tested the program using LED device. Involved in writing code for screen capturing using Socket Programming and tested the code. Involved in embedded testing, including the messaging component and voice clarification. Test the application using different transaction type/Validation. Identify the different Scenarios/Cases.