Victorymaduegbuna

VICTORY IFECHUKWU MADUEGBUNA Sex: Female Address: 5 Mohamed L., Hassan Street, Jabi-Massalachi, Abuja. Email:-Phone: (- Marital Status: Single EDUCATION Godfrey Okoye University, Enugu, Nigeria. Program: Bachelor of Sciences (B.Sc.), International Relations August, 2021. Academic Standing: Second Class Upper Relevant Courses: Contemporary Strategic studies, Ecology and environmental issues, international politics, Foreign Policy, World politics, Languages (German, French) RESEARCH EXPERIENCE Department of International Relations, Godfrey Okoye University Project Term Paper: Nigeria/Chad relations and the management of terrorism in the Lake Chad Basin Supervisor: Mr. Okonkwo WORK EXPERIENCE: Directorate of Technical Aid Corps, Abuja (Administrative Officer Intern) March 2022 – 2023 o Liaise with executive and senior administrative assistants to handle requests and queries. o Writing and distributing mails, correspondence memo, and letters. o Organizing and scheduling Appointments. o Developing and maintaining filing system. Priceless Hairs Nigeria, Enugu (Customer Service Officer/ Social Media Manager) August 2020 – 2022 o Creating content for social media pages. o Creating and adjusting metrics for online promotions o Receiving and processing orders for customers and liaising with logistics team for delivery o Directly Interfacing with online customers o Maintaining customer database o Attending to customer inquiries, complaints and returns/refunds. EBOSUD, Cameroon (Customer Relations Officer) o Process sales transactions and accept payments. o Maintain adequate cash denomination variations. o Calculate the cost of products/services. o Reconcile cash and sales receipts. o Facilitate Marketing Strategies o Assisting and stocking and rotating merchandise o Customer relationship management. April 2017 – 2020 FIELD EXPERIENCE Red Cross Volunteer o Basic health related sensitization programs for secondary school o Delivering supplies and First Aid equipment to Orphanages SKILLS AND INTERESTS IT Skills: Applications: Microsoft Office Suite. Soft Skills: Document translation (English and French), Reading, Time Management, Teamwork, Leadership Research Skills: Searching for Information, Report Writing, travel research. REFREES Barr. Amaka Clara. -