Victory Reuben

Victory Reuben

$20/hr
Virtual Assistant/ Customer service representative
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria
Experience:
3 years
REUBEN VICTORY OGBONNE HND, ND ACCOUNT MANAGEMENT | ACCOUNTING | AUDITING | OPERATIONS | ADMINISTRATION-|- https://www.linkedin.com/in/victory-reuben-13b8791a9 ABOUT ME Account Management Personnel, Accounting Expert and an Administration Prospective Specialist with Proven Experience in Account Management and Auditing, A graduate with a higher national diploma in Accounting, Trainings in Accounting, Operations, Customer Services and Administration, Core management experience from Credible Organizations where I have added value with my position, Confident of an increase in organizational growth and development. SKILLS • • • • • Account Management Accounting Operations Administration Dynamics 365 • • • • • Relationship Management Payroll Zoho Books Wave Account Application • • • • Customer Experience OPR Communications Auditing Microsoft Office Suite CERTIFICATIONS • • Akanu Ibaim Federal Polytechnic,Ebonyi State : HND – Accounting: 2018 Covenant Polytechnic,Abia State: ND-Accounting:2015 OTHER CERTIFICATIONS AND TRAININGS • • • • • • • • • • • • • ACCA In View ICAN In View National Youth Service Corps NYSC: Certification of National Service Sansvid-M International :2020 Customer Relationship Management,(CRM ):2020 Project Management Professional,(PMP) :2020 Information Communication Technology (ITC) :2020 Human Resource Management (HRM) : 2020 Health, Safety and Environment (HSE) 1&2 :2020 Sage 50 :2020 Quick Books :2020 Fresh Books :2020 Jobberman Accelerated Soft Skills Training : 2021 CAREER EXPERIENCES • PREN ENGINEERING LIMITED: Administrative Accountant :2021-Present • VBS LIMITED TELESALES ASSOCIATE: Customer Service Representative-Remote: 2020 – 2021 • FEDERAL AIRPORT AUTHORITY OF NIGERIA,LAGOS STATE: Accountant |Administrative Assistant :- ACHIEVEMENTS AND CORE OPERATIONS AT PREN ENGINEERING LIMITED • • • • • • • • • • • • • • • • Administer proper coding and manage invoices and document all processes and systems. Monitor all account payable checks, prepare invoices for all and prepare updates on all accounts. Maintain files on all account receivables and update records as required. Manage monthly journals, update entries and maintain sub ledger for fixed assets. Perform research, reconcile all bank accounts and resolves all issues in processes. Prepare reports of payrolls on monthly and fortnightly basis. Monitor efficient working of HR staff and inform employees of insurance programs and employee benefits. Prepare and document all taxes and its filing. Ensure efficient client services and provide support to administration staff. Maintain all files and invoices and prepare records of minutes of meeting. Assist accountants and prepare all financial data and reports. Evaluate all physical contracts with products and billing plans. Organize customer contracts and evaluate all agreements and invoices. Monitor work of production manager and provide status on all business. Manage all petty cash and prepare cash flow reports. Coordinate with management and recommend improvement in quality of accounting and provide operational support. ACHIEVEMENTS AND CORE OPERATIONS AT VBS LIMITED TELESALES ASSOCIATE • • • • • • • Managed large amounts of incoming phone calls Generated sales leads Identify and assess customers’ needs to achieve satisfaction. Built sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools Met personal/customer service team sales targets and call handling quotas Handled customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Kept records of customer interactions, process customer accounts and file documents. Followed communication procedures, guidelines and policies. Take the extra mile to engage customers ACHIEVEMENTS AND CORE OPERATIONS AT FEDERAL AIRPORT AUTHORITY OF NIGERIA • • • • • • • • Prepared accounts and tax returns. Monitored spending and budgets. Audited and analyzing financial performance. Financial forecasting and risk analysis. Advised on how to reduce costs and increase profits. Compiled and presenting financial and budget reports. Ensured that financial statements and records comply with laws and regulations. Kept account books and systems up to date. BIO-DATA Sex: Female Health Status: Fit Nationality: Nigerian Language Proficiency: English Location: Abule-egba | Lagos | Nigeria REFERENCE: AVAILABLE ON REQUEST
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