Victory Nwachukwu

Victory Olachi Nwachukwu-- | Ojodu Berger, Lagos Nigeria LinkedIn: https://www.linkedin.com/in/victory-nwachukwu-b7a6981b4 CAREER SUMMARY ● An exceptionally well-organized and knowledgeable Virtual Assistant with more than three years of experience, who is conversant in Google Workspace, Microsoft Office Suite, and a variety of project management applications. ● Efficient in maximizing processes, managing schedules, and maintaining effective communication among teams. Strong managerial, time-management, and interpersonal skills, and a record of effectively supporting leaders and organizations. Committed to providing high-quality work, respecting confidentiality, and building strong relationships with clients. SKILLS ● ● ● ● ● ● ● ● ● ● ● Conversant with social media platforms Proficient in Microsoft Office , Project management tools and Google application Fluent Language skills (Reading, Writing, Speaking and Listening) Relationship Building Problem Solving and Decision making Appointment Scheduling and Calendar Management Time Management Team collaboration Administrative Support and Virtual Assistance Customer Service Creativity, Advertising and Content Creation WORK EXPERIENCE Executive Assistant and Secretary to the GSC Lagos state Coordinator September 2023 - Present Generation For Societal Change - Lagos, Nigeria • Provided administrative support, including preparing reports, handling phone and email inquiries, and presentations while maintaining confidentiality and professionalism. • Accurately recorded minutes for all meetings, ensuring timely distribution to relevant stakeholders. • Managed multiple calendars, scheduling meetings and ensuring timely reminders and notifications. • Collaborated with team members to achieve shared goals and objectives, showing willingness to adjust and openness to new ideas • .Prepared detailed reports on organizational engagements, providing actionable insights. • Kept detailed and accurate records, databases and spreadsheets providing a reliable source of information. Social Media Manager (Qrush Perfume;Remote) Qrush group of Company - PortHarcourt, Nigeria ● Maintained and developed the brand's online presence. December 2022 - August 2023 ● Monitored and engaged with the brand's audience on their social media platforms through comments, messages and mentions. ● Created video and pictorial contents for Qrush Perfume social media accounts. Social Media Manager (Remote) October 2019 - October 2022 Topnotch Brand & Communication - Lagos , Nigeria ● Conducted market research to determine clients target audience needs. ● Promoted the company’s existing brands and introduced new services to clients. ● Collaborated with the company’s content creators and project managers to determine the best methods for marketing a client’s product. ● Managed company’s websites and social media platforms. In addition to this, I responded to emails, and inboxes concerning the company. ● Scheduled and attended meetings with clients to review projects Customer Service Representative August 2015- October 2017 Csohams Impex Resources - Owerri, Nigeria ● Provided fast and friendly customer support over the phone to customers in a timely and efficient manner. ● Handled and responded to customers’ complaints and questions through emails, phone calls and in-person. ● Provided customers with information about different services offered by the company. ● Collected and analyzed customers’ feedback and also responded to reviews. EDUCATION- : B.Ed in English Language Nnamdi Azikiwe University, Awka-: Dip.Law Nnamdi Azikiwe University, Awka TRAINING AND CERTIFICATIONS Digital Witch Academy (IT Support Training) ALX Virtual Assistant Training Jobberman Soft Skills Training Google Digital Marketing - INTERESTS ● Virtual Assistant ● Customer Support ● Social Media management