Victory Gedam

VICTORY GEDAM Results-driven administrative professional with over 4 years of experience in office management, executive support, and organizational coordination. Skilled at managing complex schedules, supervising staff, and implementing policies that improve efficiency and compliance. Adept at fostering collaboration across departments, maintaining confidentiality, and supporting executive decision-making. Proven ability to translate operational expertise into strategic office management. Fluent in English and conversational in French. Work History 2025 –Business Operations Manager Present B Classic Pharma, Benin City o o o o o I introduce and enforce operational policies that reduce administrative costs by 15% and improve workflow efficiency. I design and implement debt recovery strategies that consistently achieve over 80% debtor response rates, strengthening cash flow. I supervise and coach staff, resulting in a 20% increase in task completion rates and improved accountability. -- Abuja Core Competence • Strategic Planning & Policy Implementation • Administrative Coordination & Office Management • Stakeholder Engagement & Collaboration • Confidentiality & Governance • Microsoft Office Suite • Time Management & Organizational Efficiency Education I streamline budgeting, reporting, and reconciliation processes, reducing reconciliation errors by 30% and ensuring compliance with financial standards. University of Benin, Edo State|PGD I maintain accurate and transparent financial records that support executive decision-making University of Benin, E d o S t a t e | B.Sc, Social Standards| 2025 Biology Education| 2023 Certifications o Teachers Registration Council of Nigeria(TRCN), 2023 o Customer Relationship Management 2024 Trainings o Workplace etiquette, 2025 Language o English – Fluent (spoken and written) o French- Basic Knowledge(Spoken and written) 2024 –Social Media Reprsentative/Office Assistant 2025 Bureau Of Community Communication, Ado Ekiti 2022 – 2024 o Developed communication strategies that increased organizational followers by 40% and boosted engagement rates by 60%. o Analyzed performance metrics to refine outreach, improving stakeholder engagement. o Ensured confidentiality in managing sensitive documents, reducing reporting errors by 20%. o Coordinated over 50 meetings and appointments, improving scheduling efficiency Administrative and Inventory Supervisor BELLAS Square, Benin city o Implemented inventory control systems that reduced stock discrepancies by 35%. o Automated reporting with Excel, cutting manual data entry time by 40%. o Conducted audits that improved compliance with safety regulations and reduced workplace incidents. o Established secure filing systems that improved document retrieval time by 50%. 2022 – Presenter (Intern) 2023 IWO TV Plus, Benin city o Anchored weekly broadcasts reaching over 10,000 viewers, strengthening brand visibility. o Researched and curated content that increased audience engagement by 20%. o Authored scripts and boosted social media interactions by 30%. o Represented the channel at public events, enhancing brand reputation.