ABOUT ME
I am a Freelancer seeking a full-time or part-time position
in the field of data analytics, customer service or any
related field. I learn swiftly, I continuously seek new
knowledge and skills and is very much willing to expand
my horizon. I have a deep love for history and geography
EXPERIENCE
INDEPENDENT CONSULTANT
APPEN| MAR 2019 - PRESENT
VICTORINO
NOVICIO
ANALYST | SOCIAL MEDIA
EVALUATOR | CUSTOMER
SERVICE
Review and evaluate online web content according
to detailed criteria, using a web application
to support measurement of search data relevance
ANALYST
QA WORLD | JAN 2019 - PRESENT
Produce high-quality call transcripts which are
clean, readable, properly structured and clientready
TECHNICAL SUPPORT REPRESENTATIVE
TRANSCOM ASIA PH | OCT 2016 - MAR 2017
CONTACT
-
--
Provide technical and network problem resolution
to customers by performing a question diagnosis
while guiding users through step-by-step solutions
EDUCATION
BACHELOR OF SCIENCE IN INFORMATION SYSTEM
UNIVERSITY OF CALOOCAN CITY | 2012 - 2018
CALOOCAN CITY
SKILLS
Phone/Chat/Email Support
Analytical Skills
Administrative Skills
Data Analysis
Data Annotation
Web Research
Adobe Photoshop
Adoobe Premiere Pro
