Victoria Umelo

I’m Victoria, a dedicated and versatile virtual assistant with over 2 years of experience in office administration, customer service, and business support. I specialize in helping businesses stay organized, efficient, and customer-focused, whether it’s handling emails, scheduling, data entry, or managing customer inquiries. My goal is to take on the time-consuming tasks so you can focus on growing your business.

With a background in management and project coordination, I bring a strategic and structured approach to my work. Whether it’s coordinating teams, or managing reports, I keep everything running smoothly behind the scenes.

In customer service, I prioritize professionalism, empathy, and clear communication. I handle customer inquiries, resolve issues, and provide top-notch support that enhances brand reputation and customer satisfaction. I understand the importance of building strong client relationships and always strive to provide a positive experience.

Beyond administrative and customer support, I’m adaptable and tech-savvy, able to work with different tools and platforms. Whether it’s managing calendars, creating spreadsheets, formatting documents, or assisting with content management, I ensure accuracy and efficiency in every task.

If you need a reliable, detail-oriented Virtual Assistant who can handle everything from office administration to customer service, I’m here to help.