Victoria Rollo

 VICTORIA ROLLO 318 N Pleasant Ave, Ridgewood NJ|-|- OBJECTIVE To obtain employment with a company where I can use my experience and skills to add to the bottom line of an organization while simultaneously honing new skills and growing professionally. EXPERIENCE SPA SALES ASSOCIATE- HAND AND STONE FRANKLIN LAKES NJ April 2018-Current Serve as a primary point of contact for members and guest for information on spa products and services Experience with Millenium Selling memberships to guest Offer hospitality to each guest and respond promptly to all requests FRONT DESK AGENT - HILTON PEARL RIVER NY DECEMBER 2015 - JUNE 2016 Welcomed guests upon entry to the hotel while also managing the check-in and check-out process Answered phones, booked reservations, responded to emails, and electronic reservations Maintained and updated records of occupied rooms and guests’ accounts Prepared check out receipts and collected payments from departing guests RECEPTIONIST -VICTORIA NAILS – Nanuet NY June 2015- November 2015 Managed receptionist area, included greeting guests and responded to telephone and in-person requests Maintained the front desk and reception area in a neat and organized manner Booked appointments for clients Processed cash and credit card transactions RECEPTIONIST-LAW OFFICE OF ANTHONY OCCHIPINTI JR. ESQ. – Pomona NY December 2010- April 2013 Greeted clients and visitors Answered and routed incoming calls Scheduled and directed clients to designated areas Scanned, photocopied, faxed, and filed documents EDUCATION ART INSTITUTE OF PITTSBURGH, PITTSBURGH PA (ONLINE) ASSOCIATES OF ART GRAPHIC DESIGN PARAMUS CATHOLIC, PARAMUS NEW JERSEY HIGH SCHOOL, June 2012 PAGE 2