Victoria Owuogba

VICTORIA CHISOM OWUOGBA Email: --Phone Number: - Address: - No12 Valentine Asemota Street Mobile Road Lagos. Nigeria CAREER OBJECTIVES A Self-Motivated Individual with Good Interpersonal, Problem Solving, Analytical And Administrative Abilities. Possess Great Communication Skills, Excellent Team Player, Seeking to Advance a Career in Reputable Organizations Dedicated to World Class Quality, Contributing to Organizational Growth and Profit Objectives. WORKING EXPERIENCE Customer Service Representative 2024 Telemarketer Versatel Marketing LLC, International (Chicago, USA). • • • • • Taking inbound and outbound calls on a daily basis (450-500). Prequalifying aged customers for health insurance policies/products. Marketed health insurance products/policies based on customer profiling Index Transferring prequalified leads/customers to licensed agents to further escalate their various individual health related issues to the appropriate help desk. Assisted in resolving customer health related issues. LEAD COMMUNICATION SPECIALIST (REMOTE) NORTH STAR INSURANCE ADVISORS (NSIA) 2022 • Generating sales lead that develops into new customers, and identifying and accessing customer’s needs to achieve satisfaction. • Increased the amount of sales lead per day by 25% with strategic cold calling and telemarketing skills. VOLUNTEER WORK BWE TV POSITION: Reporter as A Reporter At B.W.E TV I Was Responsible for Gathering Accurate and Reliable Information About Events, Stories, Or Topics That I Was Assigned to Cover. This Involves Conducting Research, Interviewing Sources, Attending Press Conferences, And Being Proactive in Seeking Out Leads and News Tips. EDUCATION University of Port-Harcourt Bachelor of linguistics and Communication January 2015- February 2021 SKILLS Good listening and attention to detail • Active listening and attention to detail • Good analytic and coordination skills • Problem- Solving skills • Excellent communication skills • Team work and collaboration • Accuracy, precision and thoroughness in work • Ability to adapt in fast pace working environment REFERENCE. Available On Request