Victoria Opara

Detailed oriented individual with one year of experience working in the customer support industry.

I am good with email and phone management,scheduling appointments,Data entry,excel and CRM management.

I am possess organizational skills,communication skill and I am comfortable working independently with stable internet connection.

I posses verbal and written communication skills which allows me to reach out to client effectively and efficiently.I am skilled at maintaining positive relationships with clients by adequately resolving all of their concerns and inquiries.

In my previous role ,I made the cold calls,outbound and inbound calls,I successfully connect with potential clients and domostrate the value of the company’s services ,maintain accurate and up to date records of client’s interactions in CRM systems.The include contact details,conversations,relevant notes, ensured timely and accurate entry of customers requests resulting in increased in customers satisfaction and referrals.

I strongly believe in continuous improvements ,dedication to growth and development to ensure a reliable and successful performance in this role.