Victoria Minayo

VICTORIA MINAYO- PERSONAL STATEMENT A passionate, goal oriented and disciplined Human Resource Management Practitioner, with additional training in Business Development. Possesses good communication, team management, good decision making skills and leadership, which she is practically gaining at Provide International Hospital. She thrives in a competitive environment with minimum supervision. Seeking a mid- level position in a dynamic and growing company where she can lead human resource policies and procedures as they apply to employee relations, compensation, safety, performance and staffing activities. WORK EXPERIENCE August-| Provide International Hospital| Human Resource Manager| Accomplishments ● Creating a new HR database to enable easy identification and allocation of HR tasks. ● Creating HR policy documents that will give future guidelines of HR activities. ● Creating job descriptions to eliminate role ambiguities. ● Payroll management to ensure proper employee remuneration and compensation ● Following up on employee documentations to ensure compliance to government rules. ● Recruiting, selecting and placement relevant workforce to counter employee deficits. ● Responding to clients’ needs which are beyond the front office management to ensure customer satisfaction. ● Carrying out research on employee needs and satisfaction to improve performances. ● Attending board meetings to discuss how to improve the organisation's effectiveness. ● Implementing HR policies and procedures to ensure smooth flow of operations. ● Resolving conflicts at the workplace to ensure good employee relations. ● Assessing factors affecting employee performance to find solutions. ● Carrying out all duties as accorded to the HR department by the management to improve overall performance of the hospital workforce. . August 2018- September 2018| Studio 6| Business Administrator| Accomplishments ● Dealing directly with clients, answering to their needs to ensure customer satisfaction. ● ItFront office management ensuring proper company presentation. ● Pitching to clients about the company products leading to an increase in customer base. ● Register keeping to ensure proper organisation of a company database. ● Petty cash book and invoice documentation to ensure financial accountability. June 2014- August 2014| Ministry of Agriculture, Livestock and Fisheries| Attaché Accomplishments: ● Represented the welfare of all the other students on attachment during the period to ensure their satisfaction while serving as the head of attachés. ● Participated in committees that yielded a positive change in training and development policy. ● Received and filed important documents concerning human resource personnel ensuring proper human resource database management. ● Took part in committees and headed a team handling customer/ client complaints thus reducing the complaints. ● Received and acted upon the mails concerning employee leave computations that ensured proper human resource planning. PRE-PROFESSIONAL ACTIVITIES January 2012- November 2015|Karatina University|Class Representative Accomplishments: ● Represented the grievances of class members as a Class Representative of Human Resource to ensure peaceful coexistence at the university. ● Negotiated with the head of the department concerning team allowances which yielded an increase in allowances given to players which motivated the team to win regional and national tournaments. ● Led the Christian Union in prayer coordination and also took part in organizing missions that ensured the spread of the gospel. March 2009| St. Paul’s Musalia Secondary School| Member Accomplishment ● Participated in creating awareness on HIV-AIDS that yielded a positive mind shift in the Student Leaders Body in Vihiga which later painted a step in Unity in Diversity efforts. EDUCATIONAL BACKGROUND June 2018- |Yusudi Certificate in Soft and Business Skills Relevant course: Prospects, Cold calling, cold emailing, Negotiation and Pitching. January 2012- November 2015| Karatina University Bachelor of Science in Human Resource Management-Second Upper grade February 2007- November 2010| St. Paul’s Musalia Secondary School Kenya Certificate of Secondary Education - Grade B+ HOBBIES • Reading African History and Documentaries • Networking- Attending events • Volunteering: volunteered for 3-hours cleaning exercise in Nairobi town REFEREES 1. Margret KaberaLecturer Karatina University - 2. Gregory OmondiKey Account Executive at Text Book Centre Ltd -