Victoria Maina

Hi there! My name is Victoria Wambui, and I’m a dedicated Customer Service and Administrative Support professional with a passion for helping businesses build strong relationships with their customers. With over 3 years of experience, I’ve supported companies in delivering smooth, friendly, and efficient service—especially through chat, email, and virtual assistance.

I pride myself on being highly organized, detail-oriented, and dependable. Whether I’m managing inboxes, scheduling meetings, handling customer inquiries, or updating CRMs, I make sure every task is done with care and accuracy. My calm communication style helps resolve issues quickly while keeping customers happy and engaged.

I’ve worked with a variety of tools including Zoho, Google Workspace, Microsoft Office, and task managers like Trello and Asana. I’m also quick to learn new systems and enjoy using tech to make workflows smoother. Remote work is where I thrive—I’m self-motivated, responsive, and committed to delivering quality work with minimal supervision.

What drives me most is the chance to support others—whether it's helping a customer find solutions or assisting a busy team behind the scenes. I believe great support makes a huge difference, and I’m here to be that difference for your business.

Let’s connect—I’d love to bring value to your team!