Victoria Kolle

VICTORIA KOLLE- - www.linkedin.com/in/kollevictoria Summary Diligent Finance Graduate with excellent relationship building and communication skills, capable of delivering high-quality customer service. Offering strong critical and analytical thinking skills with a team oriented mentality. Skills Friendly ,Positive Attitude Problem Resolution Discipline and Focus Team Management Microsoft Office Customer Service Experience Assistant Operation Officer Dec 2021 to Current Ferox Micro-Credit - Accra Processing daily transactions with Factual software. Handling petty cash, account reconciliation Preparing daily reports on receipt and payments. National Service Personnel Sep 2020 to Aug 2021 Commission for Human Rights and Administrative Justice –Konongo-Odumasi Registered cases brought before the commission. Participated in settling of cases through negotiation or mediation Embarked on monthly public education to sensitze the public on the mandates of the commission. Shop Assistant Sep 2014 to Jul 2016 Jills Fabrics – Accra Welcomed customers, offered to help locate items and offered suggestions to customers without being pushy or intrusive. Kept calm, applied problem solving and interpersonal skills to resolve conflict. Restocked shelves with latest fabrics and changed signage to promote special fabrics. Education and Training Financial Modeling and Valuation Analyst(FMVA)® Jul 2022 Corporate Finance Institute Bachelor of Commerce, Finance Jul 2020 University of Cape Coast – Cape Coast WASSCE Certificate, Business May 2014 Notre Dame Girls’ Senior High School - Sunyani