Victoria Gift Unah

Hello, 

If you are looking for someone who would the most irate of customers smiling after every interaction, then i am the best fit. 

I have over four years of experience in providing exceptional customer service through livechat, calls, email channels. 

Using CRM tools such as Zendesk, Hubspot, Freshdesk, Livechat and Dimello, i have managed irate customers to satisfaction. 

I offer personalized services by maintaining a quick response time of not more than 2 seconds on livechat, not more than 60 seconds on calls and an average handling time of not more than 2 minutes complying to quality standards. 

Attached to this letter is my resume and a link to my portfolio. Let's connect and discuss how i can contribute to your customer experience. 

Portfolio link below:

https://drive.google.com/drive/folders/1BL1rcNReFpu69dziOJMgTIoK8lU1-jdr