Victoria Ezechukwu

Victoria Ezechukwu

$15/hr
Administrative and Customer Support | Telesales
Reply rate:
83.72%
Availability:
Hourly ($/hour)
Location:
Abuja, Abuja, Nigeria
Experience:
4 years
About

With over 6 years of experience in Customer Success, Customer Support, Onboarding, and Sales, I am dedicated to delivering exceptional customer experiences and driving measurable business growth. 

My expertise spans across different industries, where I have successfully: 

  • Managed customer relationships to foster loyalty and long-term partnerships. 

  • Streamlined onboarding processes to ensure seamless customer transitions and quicker time-to-value. 

  • Exceed expectations through tailored solutions, proactive support, and issue resolution. 

I specialize in providing top-notch customer support across email, chat, and phone, addressing inquiries, resolving challenges, and offering personalized recommendations. My strong background in Sales and Lead Generation equips me to identify opportunities and consistently exceed sales targets. 

When I’m not maximizing customer satisfaction, I empower freelancers and businesses by coaching them on digital skills and strategies to unlock their full potential. 

  • Proficient in CRM tools like Salesforce and HubSpot, with excellent communication, organizational, and problem-solving abilities. 

I am passionate about helping brands build loyalty, scale operations, and achieve customer success. Let’s connect to discuss how I can contribute to your organization's growth through exceptional customer experiences and onboarding strategies. 

How can I help you? Feel free to send me and invite and let me know your job requirements!

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