Victoria Chidinma Iwu

Victoria Chidinma Iwu

$8/hr
Administrative Assistant/ Customer Support? Data Entry/ Online Research/ Lead Generation
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lekki, Lagos, Nigeria
Experience:
4 years
About

Are you looking for a Virtual Assistant to help you manage tasks and streamline your workflow? I’m here to provide top-tier services that exceed your expectations. Imagine a life free from administrative burdens, allowing you to focus on your true passions and business goals—let me make that a reality!

I am available for long-term, short-term, hourly, or fixed contracts, and I bring over 4 years of experience in administrative support, data entry, and customer service. My goal is to become a valuable addition to your team, ensuring that every task is handled with precision and professionalism.

  • Over 4 Years of Expertise: With experience across various tasks and industries, I can seamlessly integrate into your operations and make an immediate impact.
  • Strong Communication Skills: My clear written and verbal communication ensures smooth collaboration and client satisfaction.
  • Attention to Detail: I guarantee accuracy and thoroughness in every task, whether it's managing documents or handling data entry.
  • Personal Virtual Assistant
  • Executive Support (Calendar & Email Management)
  • Project Coordination
  • Document Preparation & File Management
  • Meeting Scheduling & Travel Coordination
  • Data Entry (MS Excel, Google Sheets)
  • Database Management
  • Internet Research & Lead Generation
  • Spreadsheet Maintenance
  • Report Creation & Analysis
  • Handling Customer Inquiries
  • Ticket Management (Zendesk, Intercom)
  • CRM Management (Zoho CRM, HubSpot, Salesforce)
  • Responding to Emails & Messages (Google Voice, Slack)
  • Building and Maintaining Customer Relationships
  • Communication Tools: Slack, Zoom, WhatsApp, Discord, Telegram, Email
  • Project Management: Asana, Trello, Airtable, ClickUp, Monday.com
  • Microsoft Office: Word, Excel, PowerPoint, Teams, Outlook
  • Google Workspace: Docs, Sheets, Slides, Forms, Drive, Calendar
  • CRM Systems: Zoho CRM, HubSpot, Salesforce, Zendesk, Intercom

I am deeply committed to providing personalized support that aligns with your unique needs and business values. Every client interaction is an opportunity to build trust and loyalty, and I go the extra mile to ensure that clients are happy and satisfied. My dedication to delivering high-quality results has helped businesses operate more smoothly, with notable improvements in productivity and efficiency.

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.