Victoria Carrillo

 Victoria Carrillo e-mail:-• phone number: - EDUCATION Universidad Rafael Urdaneta Psychology2014 - 2019 EXPERIENCE Mil Mujeres Legal Services - Bilingual Paralegal June 2023 – 2025 • Filling out official forms containing sensitive information with accuracy and focusing on timely submission. • Preparation and recording of declarations in Spanish and English for U.S. immigration proceedings. • Legal document translation from Spanish to English with precision and technical terminology. • Ongoing client communication through phone, email, and messaging, ensuring personalized case follow-up. • Processing application fees and scheduling of office appointments. • Management of calendar and tasks using Google Calendar and Microsoft Teams. • Collaborative work through platforms such as Google Drive (Docs, Sheets), Google Chat, and Google Meet. DISRECA - Administrative Assistant June 2017 – May 2023 • Organization and maintenance of physical and digital files, as well as control and updating the company’s general inventory. • Daily preparation of receipts and invoices for points of sale, ensuring accurate transaction records. • Support in bookkeeping tasks, including the recording of debits and credits related to inventory and cash flow. • Conducting cash audits at points of sale, with detailed review of income and expenses. • Use of Microsoft Word and Excel for the preparation of reports, inventory tracking, and daily financial balances. • Assistance in Human Resources functions, including the preparation of workplace wellness questionnaires and updating quality and risk prevention records. COURSES Measure and Optimize Social Media Marketing Campaigns (COURSERA) March 2023 • Apply different techniques used to optimize marketing campaigns, such as attribution and marketing mix models. • Analyze dashboards and evaluate the ROI from your social media marketing efforts. • Implement an A/B test to optimize your campaign. Social Media Management (COURSERA) September 2022 • Establish and manage a social media presence. • Manage a content calendar for a social media presence. • Create a brand, tone, and voice for a social media presence. • Evaluate the performance of content on social media and how to iterate on that performance. SKILLS Technical: Microsoft Excel, Microsoft Word, Google Workspace, CapCut, Canva, ChatGPT, Social Media Language: Native Spanish, C1 English, B1-B2 French