Victoria Alejandra Hernandez

Victoria Alejandra Hernandez Fajardo Customer Service and Sales CONTACT-- Honduran Languages -English -Spanish SKILLS ABOUT ME Four years experienced bank teller. Assisting customers with deposits, withdrawals, payments etc. I also have experience in sales and customer service for Comcast and DH2 Transportation. WORK EXPERIENCE Alorica Honduras May 2017-Feb 2018 Management Skills Adaptability Empathy -Customer service and sales for Comcast -Upsell service packages -Technical Support Teamwork Skills Atlantida Bank Honduras Interpersonal Skills March 2018-September 2022 Conflict Resolution EDUCATION Financial Banking Administration USAP 2018-Present Bachelor in Sciences Sun Valley Institute- Florencia School- -Assist customers with any type of transactions. -Sell life and car insurance -Customer Service DH2 Chauffeured Transportation May 2022-October 2024 -Customer Service Rep, input reservations, handling emails and calls, provide quotes and follow up. Then promoted to Business Relationship Manager to handle the company's affiliates and bring new clients. Did cold calling, emails and follow up.