Victoria Akanwa

I’m Victoria, a highly efficient and resourceful Executive Virtual Assistant and Customer Support Specialist with 3+ years of experience helping executives, startups, and growing businesses streamline operations and stay focused on what matters most.

I specialize in:

• Administrative Support – calendar management, travel coordination, document preparation, CRM updates, and digital filing systems.
• Customer Support – resolving inquiries across multiple channels, maintaining 95%+ customer satisfaction rates, and building lasting client relationships using tools like Zendesk and Salesforce.
• Operations & Tech – experienced with Microsoft Office, Google Workspace, SAP, QuickBooks, Canva, CapCut, Trello, and DocuSign.
• Sales & Growth Support – creating investor decks, proposals, and client presentations, while assisting with lead generation and analytics.

I’ve supported international executives across different time zones, developed systems that cut response times by 50%, and designed workflows that increased efficiency by 40%. My approach is proactive, detail-oriented, and always focused on delivering results with professionalism and confidentiality.

I’m looking to partner with forward-thinking clients who need a reliable, tech-savvy VA/EA to manage operations, delight customers, and keep projects on track.