Victoria

Hi, I’m Victoria! Your all-in-one Virtual Assistant.

I am trained to help people and businesses get things done without the stress of juggling a million tasks at once. From keeping track of emails and meetings to organizing files or replying to customer messages, I take care of the little (and sometimes big) things so you can focus on what matters to you.

Even though my professional experience as a VA is still growing, I’ve learned a lot from every mock, personal and voluntary project I've done. How to keep information in order, keep schedules on track, communicating and making sure things actually get done.

I work with tools like Google Workspace, Slack, Microsoft Teams, ClickUp, Trello, and Asana, and I know my way around CRM systems like Intercom, Freshdesk, and Zendesk. I have experience in customer service, both online and in person, and I’m comfortable handling inquiries, resolving issues, and keeping customers happy. I’ve also picked up some skills with AI tools, which help me handle tasks like scheduling, editing documents, or setting up basic automations.

For business growth, I can generate leads using tools like Apollo and Lemlist, sourcing contacts globally to help businesses reach the right prospects. I have experience in telemarketing, including cold calls and warm calls, as well as data entry, bookings, and itinerary planning. If you need someone to manage your calendar, appointments, and deadlines, I am here to make sure everything is scheduled properly and nothing is missed. I also have knowledge of telehealth processes, which allows me to assist with appointments, documentation, and client follow-ups in that space.

Beyond the admin side of things, I’m a storyteller at heart. I run a Facebook page where I share content, connect with people, and tell stories that engage an audience. This has taught me how to communicate clearly and create content that people actually enjoy reading (skills I can bring to client projects too).

I take pride in getting things done well, even if they’re small tasks, because I know how much it matters to the people I’m supporting.

If you’re looking for someone who can help do any or all these for you, send me a message and I’ll take care of it for you.