Victoria Adamu

Hi there! I’m Victoria, I have over 𝟓 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 in virtual assistance and workflow automation. With a proven track record of 𝟏𝟎𝟎+ 𝐬𝐮𝐜𝐜𝐞𝐬𝐬𝐟𝐮𝐥 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬, I help businesses like yours streamline operations and save time.

---

𝐒𝐄𝐑𝐕𝐈𝐂𝐄 𝐎𝐅𝐅𝐄𝐑𝐈𝐍𝐆

𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 & 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧

Automate your work across teams, tools, and processes so the right work gets done automatically.

Most businesses lose precious time to manual work, repetitive emails, scattered communication, and repetitive tasks. I help design smart, scalable automations that keep your operations running smoothly in the background.

Using Zapier, Make (Integromat), Dubsado, and native integrations across platforms, I connect your favorite tools so information flows without you lifting a finger.

🔁 Use Cases I’ve Built:

Complaint Handling Automation: When a client submits a complaint form, an AI-generated email draft is automatically created, reviewed, and sent to the appropriate Slack channel for approval or revision.

Smart Ticket Routing: Based on form responses (like issue type or client category), the system automatically routes each request to the correct team, e.g., finance, support, or technical.

Lead Qualification: New leads from forms or landing pages are auto-sorted by criteria (budget, urgency, service type), with follow-up tasks and emails triggered based on logic.

Contract & Invoice Automation: Client accepts a proposal → system generates contract → sends via Dubsado → triggers invoice → sends reminders until paid.

Task Creation & Status Updates: When a deal is marked “won” in your CRM, project tasks are instantly created in tools like ClickUp or Monday.com, assigned to the right team member, and due dates are auto-set.

Custom Airtable Scripts: I write lightweight scripts inside Airtable to perform logic that’s too advanced for automation platforms alone, like bulk updating records, validating data, deduplicating and merging redundant data, and scraping data from external sources.

And lots MORE!

I also create clear, role-specific SOPs that eliminate guesswork, improve onboarding, and ensure consistency across your team.

🔹Tools:

→ Monday.com

→ Airtable

→ Hubspot

→ Wrike

→Trello

→ Jira

→ Confluence

→ Excel

→ Asana

→ Smartsheet

→ ClickUp

→ Notion

→ Dubsado

→ Zapier

→ Make.com

→ Miro 

𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞

Sometimes, you don’t need another tool; you need a person who just gets it. I bring the human touch to virtual support by not only checking tasks off your list but also understanding your workflow, your preferences, and how you like things done.

As a reliable and detail-oriented Executive VA, I step in as your right hand, anticipating needs, organizing tasks, and creating calm behind the scenes. With proficiency in calendar and email management, I schedule appointments, meetings, and events, handling conflicts and prioritizing messages to maintain effective communication. I also assist with data entry, lead generation, document creation and management, research, basic social media management, and other administrative tasks.

I follow established SOPs to ensure consistency and efficiency in recurring tasks. If none exist, I can collaborate with you to document them as part of a wider operations improvement effort.

Tools:

→ Google Calendar

→ Calendly

→ Gmail

→ Microsoft Outlook

→ Trello

→ Monday.com

→ Google Drive

→ Dropbox

→ Slack

→ Zoom

→ Microsoft Teams

→ Quickbooks

→ Google Meet

→ Hootsuite

→ Tailwind 

→ Buffer

→ Canva

𝐖𝐇𝐘 𝐖𝐎𝐑𝐊 𝐖𝐈𝐓𝐇 𝐌𝐄

🎯 Clients trust me for my attention to detail, proactive communication, and results-driven approach. Here’s what one of them had to say:

"Victoria's professionalism and expertise were invaluable in helping us streamline our business operations. She meticulously analysed our existing processes and identified areas for improvement. With her guidance, we developed and implemented customised workflows that perfectly suited our unique needs. These new systems have significantly increased our efficiency, productivity, and overall business performance."

I’d love to bring the same level of dedication to your business. Let’s connect and discuss how I can help you achieve your goals! 🤝