Victor Selvashekar

Victor Selvashekar --Skype: live:victorselva1 _______________________________________________________________ OBJECTIVE:To be an individual contributor and contribute efficiently for teamwork. PROFILE:Work experience of 11 years in the medical transcription industry as an editor/QA and Team Lead. Virtual assistant experience of 3 years and 10 months. SKILLS:Data Entry, internet/web research, data extraction/mining, data collection, email handling, transcription, general office. OFFICE APPLICATIONS:MS Office: MS Excel, MS Word. Google Drive: Google spreadsheet, Google Docs. Email: Microsoft Outlook, Gmail, Yahoomail. Google maps. WORKING WITH REMOTE TOOLS: Remote meeting/call: Microsoft Teams, Skype, Google Meet. Communication: Skype, Slack, Whatsapp. File sharing: Google Drive. Screen sharing: Teamviewer, Skype, Google Chrome Desktop. Task management: Trello, Toptracker, Toggl. Work management: Monday.com and smartsheet.com. REAL ESTATE EXPERIENCE:Australia: Off-market property search for investment/redevelopment using stashproperty.com.au, auth.archistar.ai, mecone.com.au, and cityplan.brisbane.qld.gov.au/eplan/. Search for suitable on-the-market properties for subdivision using RP Data, domain.com.au, realestate.com.au, and propertease.com.au. Local area search feasibility analysis for investment using RP Data, microburbs.com.au, propertease.com.au and GVA software. USA: Research and list property information from GIS and County websites. Research and list residential distressed/pre-foreclosure/foreclosure/ and fixer-upper properties from zillow.com, redfin.com, realtor.com, trulia.com. Rental property analysis: Research and listing of properties that qualify for investment based on client search criteria (finding appraised value of properties from county websites, rent estimates, and value of properties from Zillow). Skip tracing contact information of property owners. UK: Research and listing of residential/commercial properties for sale/investment/refurb/BMV from rightmove.co.uk, zoopla.co.uk, onthemarket.com, Dealsourcr.com, propertylink.estatesgazette.com, Google maps, and PSEngine (property sourcing software). Comparable property investment analysis: Research and listing of sale prices and sold prices for property valuation from Rightmove and Zoopla (pre and post refurbishment). Search for potential HMO properties from Rightmove and Zoopla. WORK HISTORY: Jan 2018 – presentFrom Home:Working on virtual assistant/general admin tasks/projects, real estate related projects, and transcription jobs from home. Feb 2017 – Nov 2017Employer:PrimEra Medical Tech Pvt Ltd, Bangalore Designation:Quality Analyst Responsibilities:Pre-delivery editing and proofreading of voice-recorded medical records per the AAMT Book of Style dictated by physicians (different work types) on speech-recognized software. Post-delivery audit of transcribed jobs (to review for errors). April 2016 – Jan 2017Employer:MModal Global Services Pvt Ltd, Bangalore Designation:Quality Review Specialist ResponsibilitiesPre-delivery editing of voice-recorded medical records per the AAMT Book of Style dictated by physicians (different work types) on speech-recognized software of short-TAT jobs (turnaround time of 2 to 4 hours). July 2014 – Nov 2015Employer: ImedX Pvt Ltd, Bangalore Designation:Team Lead Responsibilities Advised and guided senior managers during post-merger integration phase of the company and ensured seamless continuation of business activities. Enabled and guided team members when onboarding new accounts to work on. Trained/mentored new in-house QAs. Trained/mentored new vendor teams (India, Sri Lanka, and the Philippines) via conference call and while onboarding new accounts. Weekly conference calls with vendor teams discussing quality issues. Introduced new work processes/plans to minimize and eliminate client complaints during weekly conference calls with US account managers and senior management. Coordinated and spearheaded as project leader for SIPOC process mapping/documentation to identify the opportunity for process improvement. April 2010 – July 2014Employer:SGS Medtrans Pvt Ltd, Bangalore Designation:Team Lead Responsibilities Enabled and guided team members when onboarding new accounts to work on. Trained/mentored new in-house QAs. Trained/mentored new vendor teams (India, Sri Lanka, and the Philippines) via conference call and while onboarding new accounts. Documented and streamlined processes to avoid and reduce TAT loss on transcription jobs. Formulated and incorporated processes and procedures to minimize and avoid client complaints. Volunteered and counseled vendor teams during weekly conference calls and quarterly face-to-face vendor team meetings on ways and means to improve their performance to meet the client's satisfaction. Introduced new work processes/plans to minimize and eliminate client complaints during weekly conference calls with US account managers and senior management. EDUCATION:Bachelor of Commerce CONTACT DETAILS: NAME:VICTOR SELVASHEKAR ADDRESS:No. 317, First Floor, 3rd Block, HRBR Layout, Bangalore 560084 CONTACT NO:- EMAIL ID- SKYPE ID:live:victorselva1