Victor Moses

Victor Ifidon Moses PROFILE Outstanding Actuarial Science graduate, with interest in devising more efficient methods of analyzing the financial costs of risk and uncertainties. Dedicated and driven by professionalism and quality service delivery, adept at applying creative and entrepreneurial thinking to problem solving and with proven ability to work independently and as a team member in achieving project goals and objectives. SKILLS AND EXPERTISE • Knowledge of Office management systems and procedures • MS Office and English proficiency. • Accurate Data Management. • Time management skills • Ability to multitask and prioritize daily workload. • Excellent verbal and written communications skills • Customer Service Interaction • Excellent knowledge of English • Understanding of company products, services, and policies. • Proficiency with CRM software, and strong typing skills. • Ability to ask prying questions and diffuse tense situations. • Strong time management and decisionmaking skills. • Adaptability and accountability. CERTIFICATIONS • Student / Member, Chartered Institute of Insurance Nigeria, 2019 (In view) • Anti-Money Laundering & Combating Financing of Terrorism Certificate: LeishTon Institute, 2019 • Data Analyst – Cousera • Actuarial Exams in Progress FM Block 204, Flat 3, LSDPC Medium Housing Estate, Ogba, Ikeja, Lagos-- EDUCATION B.Sc. Actuarial Science (Second Class – Upper Division) University of Benin, BeninCity, Edo State. 2015 – 2018 Senior School Certificate Examination (SSCE)Alakoto Senior Secondary School, 2006 – 2012 WORK EXPERIENCE Actuarial Analyst – Property and Casualty / Health February 2022 -Till date AXA Mansard • Validation of system generated data. • Calculation of monthly gross and net reserves. • Undertaking regular experience analyses. • Preparation of model points for business modelling and pricing exercises. • Preparation of monthly reserving reports. • Drafting departmental procedure documents. • Preparation of other management information as required. • Thorough archiving and documentation of work and selfappraisal of work done to ensure that it is correct, complete, and logical. • Maintaining progress towards the qualification as a Fellow of the Society or Institute of Actuaries Operations / Customer Service, 2020 – 2022 M-KOPA Solar Limited • Registration of new customers • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. • Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Post-Secondary and Summer Internship, 2013 – 2015 Annisdan Ltd • Maintained and updated company database. • Managed office supplies stock and placed orders. • Submitted vital documents to and maintained cordial business relationship with clients. Compliance Officer – NYSC, 2019 – 2020 Orthodox Insurance Brokers Limited • Maintained relationship with Insurance companies. • Research on Insurance company’s capitalization and underwriting • Monitored multiple databases to keep track of all company inventory. • • • • Estimated and projected premium and quotes, advised clients on the most affordable. Reported NAICOM, PEPs, AML/FT weekly/monthly returns. Processed clients Insurance policies/documents Supported the marketing department with operational activities.