victor Esteban garcia
SALES/BUSINESS DEVELOPMENT
REPRESENTATIVE
Contact
Date of birth: May 26, 1957
Address: Pasig City, Philippines,1607
Email:-Mobile number: -
Linkedin: https://www.linkedin.com/in/victor-esteban-garcia-880b5a287/
Linkedin sales navigator: - >Welcome@1357!!
Facebook: https://www.facebook.com/victor.e.garcia.357
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DEVICE SPECIFICATIONS
DEVICE NAME: LAPTOP-3I49F2I6
LENOVO I5 8rM 5112 STORAGE II GEN
PROCESSOR: 11th Gen Intel(R) Core (TM) i5-1155G7 @ 2.50GHz 2.50 GHz
SYSTEM TYPE: 64-bit operating system, x64-based processor
Windows 11 Home Single Language VERSION: 22H2 11/08/2023 os:-
LENOVO I5 8rM 5112 STORAGE II GEN
Interment Provider: Converge Communications
78 Mbps download speed
80.46 Mbps upload speed
SUMMARY
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I have more than a decade of dedicated professional Sales experience performing various tasks as a Business Development Representative, Inbound/Outbound sales representative, and Customer Service/Engagement specialist, loan processor. Provide robust Sales pipeline, cold calling (200 /day), inbound and outbound calls, back office and non-voice support, such as chat and email. Proficient with Microsoft Office applications, CRM, Salesforce, Google Documents, Google Meet, Zoom, Cisco, FLEX, and Vici.
During my experience, I learned high-end sales management. Cultivating the customer's pain points and providing solutions to the problems, closing end-to-end sales. I remembered how to handle irate customers, deliver the best spiel, and provide the best solutions for customer satisfaction. As I learned more about emails and back-office jobs it increased my professional capacity and gain more experience. Through years of dedicated work with various industries from, digital VoIP providers, analog telecommunication and internet providers, financial accounts, loan management, e-commerce, non-profit organizations, and senior loan processors, I have developed skills that I can deliver to the company I will be working for. And I am able and capable of working for the next 5 years of my corporate life.
WORK EXPERIENCE
October 02, 2023 – February 06, 2024
Business Development Executive
Full Potential Solution
Ruby Street, Ortigas Business Center
Pasig city, Philippines
Lead Generation and lead mining from various social media platform and Search Engines, qualifying the leads and building a robust sales pipeline. Performing B2B outbound calls (150-200/day). Building strong relationships with potential clients, nurturing a good fit customer, updating status in CRM Salesforce. Active listening and acknowledging the customer needs and knowing the pain point of the customer and provide the best solutions based, tailored fit for the customer on our product versus competitors. Performing tasks (end-to-end sales) from cold calls to verification of the business to negotiations leading to contract signing.
January 2019–August 2023
Senior loan processor • mid-executive
Teleperformance Philippines
Engaged in direct customer contact for unsecured personal loans. Performing direct customer engagement and multi-tasking jobs as a personal loan verification specialist, verifying. employment/income source and income amount from submitted tax documentation and other sources of income. Calculating monthly income and submission for final review. For approval, denial, or asking for additional documents for submission.
Jan 2013 - Jan 2019
Engagement specialist • Customer Service Representative
mid-executive STARTEK PHILIPPINES
Provide excellent customer engagement experience with every call. Meeting KPI requirements and providing outstanding attendance. Telecommunication industry (SPECTRUM), cable TV and internet provider, Outbound/Inbound sales, responsible for day-to-day customer interaction with sales and customer care.
Sep 2012 - Feb 2013
Outbound Sales Representatives
RESULTS MANILA INC
Provide direct customer service representation as a live advisor to Virgin Mobile and Assurance Wireless customers, a leading telecommunication industry in the United States of America. Also responsible for maintaining customer satisfaction by providing correct information, satisfying customer Complaints, registering new clients, troubleshooting, and facilitating their payments through debit/credit cards and prepaid cards. Maintain revenue goals by quarter and year to date and provide good results in the company set matrix. Identifies, - Handles all inquiries [telephone and mail].
April 2012 to August 2012
ADITYA BIRLA MINACS, Makati city - PH
Customer Service Representative
Identifies, solicits, and sells Mastercard products directly to the Canadian market. Provide direct marketing and sales support to field/distribution sales organizations. Manage, help generate, and qualify as well as process sales leads. Also responsible for maintaining customer, prospects, and competitor databases and assessing, devising, and implementing marketing promotions. Generate new business through outbound calls and follow up on incoming sales leads. Maintain revenue goals by quarter and year to date. handles all sales inquiries [telephone and mail].
April 2009 to October 2011
NATIONAL RELIEF CHARITIES, Pasig City - PH
Non-profit Organization
Outbound Sales Representative
Provide direct marketing and sales support to the sales organization. Manage, help generate, and qualify as well as process sales leads. Also responsible for maintaining customer, prospects, and competitor databases and assessing, devising, and implementing marketing promotions. Generate new business through outbound calls and follow up on incoming sales leads. Maintain revenue goals by quarter and year to date. Identifies, solicits, and sells products directly to the American public. Handles all sales inquiries [telephone and mail]. Follow up with leads generated via Trade Shows and websites.
