Victor Clement

VICTOR CLEMENT Nigeria | - |-| www.linkedin.com/in/victorclement05 PROFESSIONAL SUMMARY Strategic and results-oriented Administrative & Operations Manager with over 7 years of experience driving efficiency, streamlining processes, and leading cross-functional teams across corporate and nonprofit sectors. Proven expertise in project coordination, logistics, team supervision, and client engagement with a strong focus on operational excellence and managing complex workflows, developing systems, and ensuring execution of administrative functions. Recognized for a detail-oriented approach, problem-solving mindset, and ability to thrive in fast-paced environments. Committed to leveraging leadership, organizational, and communication strengths to drive sustainable growth and business success. EDUCATION Obafemi Awolowo University Bachelor in Education in Social Studies Osun State, Nigeria September 2014 EXPERIENCE Greymond Women, Orphans and Charity Delta State, Nigeria Operations Manager (Remote) May 2025 - Present  Lead and coordinate day-to-day operations of projects and outreach programs, ensuring effective planning, execution, and timely delivery of initiatives.  Managing operational staff and volunteers, facilitating communication, task delegation, and performance monitoring to maintain workflow efficiency.  Maintain accurate documentation of program activities and reports, while tracking progress indicators and supporting monitoring and evaluation efforts.  Collaborate with donors, partners, and beneficiaries, representing the organization in meetings and community engagements to strengthen program impact and visibility.  Developed, reviewed standard operating procedures (SOPs) and Memorandum of Understanding(MOU)  Maintained an up to date inventory management.  Supervise recruitment process for volunteers. Odrich Limited Administrative Officer     Delta State, Nigeria March 2025 – Present Provide administrative support for daily operations across logistics, engineering, and procurement services, ensuring smooth workflow and team coordination. Maintain organized filing systems, manage correspondence, and handle document preparation using Microsoft Office, Google Workspace, and Gmail. Coordinate internal communication, schedule meetings, and assist with logistics planning and vendor documentation. Ensure accurate record-keeping, data entry, and report generation to support operational efficiency and compliance. UI Cleaning Services Operations Lead     Delta State, Nigeria February 2019 – April 2025 managed daily operations of an industrial cleaning and laundry business, overseeing staff, logistics, and client service delivery. Handled recruitment, training, and supervision of employees to ensure high-quality service and customer satisfaction. Managed business administration including procurement, scheduling, bookkeeping, and compliance using Microsoft Office, Gmail, and Google Drive. Led marketing and client acquisition through social media and digital communication, driving business growth and retention. Key Achievements:   Built a loyal client base and consistently maintained service quality, resulting in repeat business and referrals. Successfully managed all aspects of the business from startup to sustained profitability over six years. Artek Nigeria Limited Administrative/Operations Manager    Delta State, Nigeria July 2017 – February 2019 Handled procurement, logistics, and timely delivery of materials and equipment to support uninterrupted site operations. Supervised workers and enforced HSE protocols, drawing on certified safety training to maintain compliance and ensure a safe work environment. Maintained project documentation, managed communication with clients and field teams, and used Microsoft Office, Gmail, and Google Drive for efficient reporting and records management. Key Achievements:      Successfully ensured uninterrupted site operations through efficient resource planning and worker supervision. Improved site safety and compliance by implementing HSE protocols. Built strong client relationships and streamlined documentation and communication workflows. Developed, reviewed standard operating procedures (SOPs) and Memorandum of Understanding(MOU) Maintained an up to date inventory management. Redeemer International Academy Subject Teacher/Operational support      Osun State, Nigeria November 2015 - April 2017 Supported the operational activities of the school through teaching coordination, academic planning, and administrative documentation. Played a central role in planning and organizing school-wide activities, including excursions and inter-house sports events. Acted as Secretary to the Events and Organizing Committee handled drafting of official letters, filing, and recordkeeping for committee meetings. Contributed to cross-functional teams, including the Sports Committee and Events Planning Team, to drive successful student programs. Leveraged Microsoft Office tools to streamline communication, documentation, and reporting tasks. Key Achievements:    Effectively coordinated logistics for educational and extracurricular events, resulting in improved student engagement. Recognized for organizational skills and reliability in committee operations and administrative support. Contributed to operational efficiency by ensuring accurate documentation and timely communication. 18A Nigeria Limited Assistant Operational Manager      Osun State, Nigeria January 2013 - June 2014 Supported daily operations across three business units: interior design products/furniture, car wash, and barbershop services. Assisted in managing business activities in the CEO’s absence, ensuring seamless operational continuity. Oversaw and coordinated vehicle pickup and delivery for car wash services, ensuring timely and customer-friendly service execution. Participated in product order deliveries and ensured accurate, safe, and prompt handling of client orders. Maintained records, managed communication, and tracked operational tasks using Microsoft Office tools. Key Achievements:    Built strong customer service systems by streamlining vehicle delivery and service turnaround processes. Strengthened team productivity and accountability through hands-on supervision and operational support. Gained trust of executive leadership to operate independently in managing key aspects of the business. VOLUNTEER EXPERIENCE Queentrepreneur women foundation Volunteer & facilitator    FCT Abuja, Nigeria January 2025 - Present Facilitate training sessions and, helping participants gain valuable skills and knowledge. Conduct follow-ups with program participants to monitor progress and provide ongoing support. Attend strategic meetings, contributing to planning, decision-making, and continuous improvement of foundation initiatives. Like The Stars Initiative Delta State, Nigeria April 2019 - Present Participate in team meetings and strategic discussions, contributing ideas and feedback to enhance outreach and impact. Represent the foundation during outreach programs, advocating for its mission and engaging directly with community members. Volunteer & Outreach Support   Audrey Sickle Cell Foundation Delta State, Nigeria August 2019 - August 2023 Participated in team meetings and contributed to strategic discussions for community outreach and program development. Represented the foundation in outreach activities, engaging with communities to promote awareness and deliver support services. Volunteer & Outreach Support   PROFESSIONAL CERTIFICATES         Revenue Operation(Revops) – Hubspot Academy Inventory management – Hp Life IT for Business Success – Hp Life Virtual Assistant – ALX Virtual Assistant- Equipped Virtual Assistant Boot camp Common mental health issues in workplace - The knights of Safety Academy Public Speaking - Smog Ville Solution Health Safety and Environment – Institute of Safety professionals July 2025 June 2025 June 2025 August 2024 August 2024 May 2023 May 2018 July 2016 TECHNICAL AND SOFT SKILLS        Microsoft Office Suite Google Workspace File & Document Management Data Entry & Reporting Calendar & Email Management Project Coordination Staff Supervision & Training      Leadership & Team Management Organizational & Time Management Problem-Solving & Critical Thinking Excellent Verbal & Written Communication Adaptability & Multitasking         Team Collaboration Attention to Detail Work Ethic & Reliability Emotional Intelligence & Empathy Community Engagement & Advocacy Inventory management Vendor management. Adaptability