Victor Amadi Odongo

 VICTOR AMADI ODONGO P.O.BOX- NAIROBI. Tel: - Email:- PERSONAL DETAILS NAME: Victor Amadi Odongo LANGUAGES: English and Kiswahili GENDER: Male NATIONALITY: Kenyan ID NO:- PROFILE SUMMARY A proactive, talented, and ambitious individual with strong management and technical background who possesses self-discipline and the ability to work with minimum supervision. Experienced in records management having worked with different organizations. Experienced in customer-centric skills through training and responding to related questions. Experienced in project management having been given the mandate to oversee different projects. Experienced in the documentation of ERP systems, Customer Relationship Management (CRM), Point of Sale (POS), Mobile applications, Agency, and Admin Portals. EDUCATION Certificate of Completion-Project Management (CAPM)-Simplilearn Certificate of Completion-Technical Writing: Documentation on Software Projects-Pluralsight-June 2022. Certificate of Completion-Tech Writers Master Class- Udemy-June 2022. The Technical University of Kenya, Bachelor of Science in Information Science from 2015 August to 2019 December. Kenya Certificate of Secondary Education (K.C.S.E.), Wang’ apala High School from 2011 January to 2014 November. Kenya Certificate of Primary Education (K.C.P.E), Alaru primary school from January- November. KEY SKILLS AND COMPETENCIES Outstanding knowledge in: records handling and decision-making. Experience in providing management advice, support, and assistance to staff and management on a range of administrative operations and other management functions. Excellent ability to: identify management issues, think literally and apply situational skills to make rational decisions suitable for resolving problems. Strong team player and leading skills: the ability to effectively prioritize and execute tasks in a high-pressure environment In-depth knowledge of Microsoft office and automated systems- ability to stay abreast with changes in technology Recent trained Skills: data collection, organization, classification and Indexing, research, and analyzing content in detail. Computer proficiency in Microsoft MS, Excel, and Management of Information Systems Work Experience JOBS: TECHNICAL WRITER Eclectics International DATA ENTRY CLERK/RECORDS MANAGEMENT Eclectics International RECORDS MANAGEMENT INTERN Bank of Africa from March 2021 to June 2021. DATA ENTRY CLERK Lonestar & Systematica Enterprises 2020 INDUSTRIAL ATTACHMENT. Kenya School of Revenue Administration from September to November 2019 INDUSTRIAL ATTACHMENT. Ministry of Foreign Affairs (Foreign Service Academy) from- (1 year). Duties and Responsibilities Planning, Initiating, executing, monitoring, and controlling different projects of the organization. Implementing ideas on different projects. Giving solutions to different projects Developing the Scope of Work (SOW) of different projects Developing User Manuals- Enterprise Resource Planning (ERP) Systems, Admin and Agency portals, Point of Sale (POS), and Mobile Applications Developing User Requirement Documents (URD) and Product Requirement Documents (PRD) Developing Functional Specification Documents (FSD) Copyrighting Mobile Applications Retrieve data from the database or electronic files as requested Responsible for supporting the integrity of the data on the system Digitization/Scanning Indexing and Classification Sorting and organizing paperwork after entering data to ensure it is not lost Compiling, verifying accuracy, and sorting information to prepare source data for computer entry. Custodian of bank documents Tracing and tracking documents or records. Submitting queries from the customers to action officers. Timely provision of documents to the requesting office/department – retrieval of documents. Digitization of customer files Support branches/Head office units by addressing ticket (s) raised through the service desk Provide updated and accurate reports to the line supervisors Document preparation Recording of records of tender document Scanning Indexing and Classification Records Search Indexing and Classification Tracing and tracking of records/documents Receiving phone calls to answer relevant questions on admissions. Ensure mail is properly filed. Receiving, sorting, and scanning important mail. Ensure that admission documents for students are properly stored. Data Entry Receiving, sorting, recording, scanning, filing, and distributing mail. Tracing, tracking, and ensuring the general security of Academy files. Ensure that mail and properly filed and marked to action officers. Responsible for the security of FSA’s documents and files. PERSONAL SKILLS Proactively working as a team member. Active questioning & listening skills. Maintaining individual performance targets. Ability to work under pressure. Excellent problem-resolution skills. Good communicator at all levels. Open to different ideas, working practices, and cultures. INTERESTS/HOBBIES Reading Traveling, participating in training sessions & workshops with a particular interest in customer service. Environmental conservation REFEREES : KELVIN ODHIAMBO Records Manager/Administrative Officer Bank of Africa Phone ; - Email;- MR. HARRY NJOROGE Manager Lonestar Enterprises & Systematica Enterprises Phone; - Email;- EUNICE M. MWANGI HOD Projects Eclectics International Phone; - Email;-