Vicky Rao

KOLLA YOGENDRA RAO ACADEMICBACKGROUND: Year Qualification Institution Subjects CGPA/% 2013 BCA Rajasthan University International Business 55% 2010 XII (Rajasthan board) University of Rajasthan Physics, Chemistry & Mathematic 53% 2008 X (Rajasthan board) University of Rajasthan All Subjects (English, Hindi, Mathematics, Science Social Study) 58% WORKEXPERIENCE: Company Role Duration Responsibility Contactis Outsourcing Customer Service Pvt. Ltd. Aug 2014-Aug 2015 Generate New Clients. Handle Key Account Manage Portfolios Geek Cybernetic Pvt. Ltd. Sept 2015- Oct 2017 Team Support, Follow ups, Technical Triage Calls, work on open issues of team. Concentrix (DELL EMC) Sr. Technical Support Sr. Technical Support Associate II Teleperformance Pvt. Sr. Technical Support Executive Ltd. Dec 2017-May 2019 May 2019 – Present Answer Inbound Calls, resolve technical issues with Computer Hardware & Software Answer Inbound Calls, resolve technical issues with Office and Windows POSITIONS OF RESPONSIBILITY: > Role of Group Leader in Various Projects related to academics. > Work on the open cases of team and close it in given time period. EXTRA-CURRICULAR ACTIVITIES:  State level Cricket player.  Youngest participant in Bike Racing sponsored by Mountain Dew 2013.  Participant in a trip to Leh-ladakh from Delhi sponsored by Royal Enfield in 2016. ADDITIONAL INFORMATION: Hobbies:  Cricket  Traveling  Bike Racing  PC Games Strength:  Optimistic  Hard Working  Discipline  Self Motivated Personal Details: Date of Birth : 30th January 1992 Gender : Male Father’s Name : Mr. Kolla Vishwanathan Address : 50/384, Rajat Path, Mansarover Jaipur, 302020 Contact Number : -