Vicentiu Cristian Veres

Vicentiu Cristian Veres (Male, age 38, Zărnești, Romania) Mobile: - Email:-Career goal: Senior Operations Manager and Technical project management Availability: Remote, Full time/Part time Willing to travel: Yes Experience Web Projects manager Period: July 2017 - present (3 years) Company and location: eRealtymedia.com, Remote Job domain / occupation: IT/Websites Key Responsibilities Digital marketing project management Website development project management Operations and customer relationship management IT support and production project management Customer support – email/phone/chat/ticketing system International Team working environment High Precision details oriented High demand client management Key qualifications obtained Software used: Skills: G Suite, Facebook Workplace, Slack, ZOHO plus suite (CRM, Projects, Desk) Website development, Project management, Customer support, Remote team management Senior Customer IT Support Team Lead Period: August 2016 - December 2018 (2 yrs. 5 mos.) Company and location: Ecmarket Inc., Remote Job domain / occupation: IT/SaaS Conexiom allows distributors to focus on serving customers, not entering orders. It enables printed or emailed customer purchase orders to be converted to electronic sales orders automatically, eliminating manual entry and allowing distributors to better serve their customers. With 100% data capture accuracy, Conexiom has become a reliable business solution that helps customers to maintain a competitive edge. 10 of the top 25 wholesale distributors in North America use Conexiom. For more information visit www.conexiom.com Key Responsibilities Create, validate, maintain and QA custom document transformation “maps” using Ecmarket’s proprietary toolset Create, validate, maintain and QA custom transformation logic for maps using C# Real-time troubleshooting and fixing of “live” maps using Ecmarket’s proprietary toolset and C# Maintain and advance internal technical documentation for the SaaS Provisioning Mapping team After-hours support on a rotational basis Key qualifications obtained Perfected English communication skills both verbal and written Outstanding attention to detail Ability to work independently and in a remote US and Canadian team setting Experience creating and/or maintaining technical documentation is an asset Knowledge of coding in C++ and managing existing code Knowhow to validate, maintain and QA custom transformation logic using C# Live troubleshooting and documents code fixing Software used: Skills: Microsoft Office 365 suite, Microsoft Dynamics 365, ERP Dynamics AX Email etiquette, Customer relationship development, Customer Service Global reference manager Period: February 2016 - July 2016 (5 months) Company and location: Wings4U-Microsoft Contractor, Remote Job domain / occupation: IT / Telecom Responsible for helping to build a robust portfolio of strategic customer references that accelerate the sales cycle, increase market awareness and help articulate Microsoft Business Solutions offerings. Built strong relationships with Sales organization and is able to identify and onboard strategic MBS references. Responsible for strategic customer reference recruitment, relationship management and internal stakeholder management. I worked closely with marketing, support, product, sales. The Reference Program is a Global support center for sales and marketing teams. The main responsibilities consist of working with the reference clients - onboarding them into the program, fulfilling customer & partner requests and working with internal databases. Software used: Skills: Microsoft Office 365 suite, Microsoft Dynamics 365, ERP Dynamics AX Email etiquette, Customer relationship development, Customer Service Procurement analyst Period: June 2015 - February 2016 (8 months) Company and location: Premium Aerotec S.R.L., Ghimbav, Brașov, România Job domain / occupation: Engineering Responsibilities: Suppliers contract management 3rd party negotiation Project management Delivery and accountabilities check Market analysis Supplier KPI management Software used: Microsoft Office Suite 2007, Socrate Cloud ERP, BI analytics Skills: Procurement analysis, Team leader project management Global Reference Manager Period: May 2015 - June 2015 (1 months) Company and location: Microsoft Global Reference Program, Remote Job domain / occupation: IT / Telecom Customer reference program for Microsoft products Software used: Skills: Microsoft Office 365 suite, CRM Online, ERP Dynamics AX Email etiquette, Customer relationship development, Customer Service ERP Software Sales Executive Period: September 2014 - April 2015 (7 months) Company and location: BIT SOFTWARE S.R.L., Brasov Job domain / occupation: Sales Business sales management of ERP solution developed by the company with 20 years’ successful history. Develop the network of Google Apps enthusiastic customers, providing consultancy and large audience presentations tours. WMS (warehouse management system) FLUXVISION business solution sales development. Customer solution implementation and product demo. Onsite training for customer’s employees. Large audience presentations, in country demo tours. Software used: Skills: Google Apps for Work, Google Analytics, Project management tools Email etiquette, Customer relationship development, Sales management, Google Apps migration IP Paralegal Period: July 2013 - August 2014 (1 years and 1 months) Company and location: Ehrlich&Fenster S.R.L., Brasov Job domain / occupation: OfficeJobs Manages documents procedures concerning protection and prosecution of Intellectual Property. The Firm provides Patent, Design, Trademark and Breeder’s Rights services to Corporations, Institutions, Governmental Institutes, Universities and Individual clients around the world. Responsibility: Admin task of the local office. Project management related to patent filing and administration. Continuously acquirement of knowledge and expertise in Intellectual Property field. Software used: Microsoft Office Suite 2007, CRM on premise, Adobe OCR, Kvetch (document management software) Skills: Email etiquette, Customer relationship development, Customer Service, IP documents management Key Account Manager (Full time) Period: October 2008 - July 2013 (4 years and 9 months) Company and location: PHILIPS ROMANIA SRL, BUCURESTI Job domain / occupation: Sales Developed the business with dedicated customers in line with defined business objectives. Responsible for building strong customer relationships and driving excellence at the point of sale Ensured that business results are in line with the targets Developed and executed KA plans for dedicated customers Prepared and execute account plan, including regular visits at all levels for consumer clients and approach new potential customers Developed the business cooperation with existing customers and establish Philips as a preferred partner for the trade Approached new potential customers Established long-term partnership with the customers Prepared and executed marketing promotions planning Product listing/concept Cash collection management of dedicated customers Demand planning for dedicated customers Management of the merchandiser team in order to secure proper information flow Consumer Lighting Market research and analysis. Software used: Microsoft Office Suite, SAP ERP Skills: Sales Development, Middle management, People management, Team development. Sales Executive Engineer (Full time) Period: September 2007 - October 2008 (1 years and 1 months) Company and location: MC Bauchemie Produse Chimice S.R.L, Cluj Napoca Job domain / occupation: Sales MC Bauchemie Produse Chimice Romania is a subsidiary of MC-Bauchemie Muller & GmBH Essen Germany, a company that stands for sophisticated products and system solutions, in construction chemicals, which benefit planners, architects and builders-owners worldwide. The aim of the company is to develop practice-oriented and economical solutions, on 40 sites in 20 countries, through a customer-oriented distribution network. To develop the business and customer network in the specified area. Software used: Microsoft Office Suite, SAP ERP. Skills: Sales Development, Middle management, People management, Team development. Land Purchasing manager (Full time) Period: February 2007 - August 2007 (6 months) Company and location: Saint-Gobain Rigips S.R.L, Turda Job domain / occupation: Engineering RIGIPS Romania is member of BPB, whom is one of the world`s largest gypsum groups, operating 80 manufacturing plants and serving markets in over 40 countries with more than 1.000 products and systems. BPB has been recently purchased by worldwide Group Saint-Gobain. My aim is to purchase the land in the targeted areas, in order to develop the quarry exploitation. Software used: Microsoft Office Suite, Autocad 2007, LOTUS notes user and data management. Skills: Land Acquisition, High management level relationship Operations development manager (Full time) Period: August 2004 - November 2006 (2 years and 3 months) Company and location: Proges S.R.L., Cluj Napoca Job domain / occupation: Sales Developed the company operations, opening stores in the targeted locations. Identified commercial locations for new stores, prospecting local markets. Real estate rental contract negotiation. Recruiting process management, building teams for new stores. Store operations management. Store chain sales management. Software used: Microsoft Office Suite, Skills: Team management, Business development, Contract management, Real estate analysis Deputy Manager (Full time) Period: September 2003 - December 2003 (3 months) Company and location: Servicii Productie GAMA S.R.L., Bacau Job domain / occupation: Engineering Supervised building teams located on different construction sites Supply chain management for different construction projects. Managed the equipment renting division. Software used: Microsoft Office Suite, AutoCAD. Skills: Authorities relationship management, Construction site management, Suppliers management Sales Executive (Full time) Period: February 2002 - September 2003 (1 years and 7 months) Company and location: Ikar Management S.R.L., Bacau Job domain / occupation: Sales National outdoor advertising. Chain of guideposts with advertising panels. Develop the customer’s data base in Bacau, from the project stage (authorizations, guideposts assembling. Software used: Microsoft Office Suite Skills: Authorities relationship management Assistant Manager (Full time) Period: June 2001 - August 2003 (2 years and 2 months) Company and location: Orphanage Trust Ungureni, Bacau Job domain / occupation: Institutions / Liberal professions Non-Profit Organization financed by English people, whom developed according to the funds, social projects. One of this projects is developed in Pediatric Ambulatory Bacau, named Pediatric Information Center, whom is aimed to offer information to the medical personnel and patients. Responsible for: Information, audio/video support for various activities of the medical personnel, creating medical informational leaflets with specific themes. Software used: Microsoft Office Suite, Corel Draw Skills: Authorities relationship management Education University (graduate) Lucian Blaga Sibiu (2001 - 2006), Sibiu Major: Economic Studies, Finance Driving license: Yes Spoken foreign languages: English – Business fluency (written/speaking) French – Medium (writing) Certifications (activities): Communication skills inside and outside organization Consultative selling by Mercury International Advanced selling techniques by Mercury International Professional Negotiation Skills Training – powered by Achieve Global Training Time Management AutoCAD 2007 2D and 3D projects certification, powered by “Technical University” Cluj.