Vicente Wael Balete

Me A freelancer has over four years of experience as a customer service representative, demonstrating strong skills in effective communication, problemsolving, and attention to detail, which are essential for the Customer Support Representative role. Education VICENTE BALETE JR Bachelor in Microfinance 2011 - 2012 Forbes College CUSTOMER SERVICE/ VIRTUAL ASSISTANT Contact Work Experience Daraga, Albay Philippines - www.notavailable.com- Manage customers account for orders as well providing exceptional support. Collaborate with other teams regarding sales target. Skills Customer Service / Healthcare Customer Service Inbound / Outbound, as well providing patient prescription. Calling Dr office and Rn as well checking patient records and dispatching medicine Problem Solving Cummunication Multi-Tasking Business Development Associate HubSpot calendar management and leads Manage cold calling sending out invoices and sending out marketing email as well marketing texts Real Estate Virtual Assistant Primary task updating work orders for dispatching maintenance Calling customers to verify if orders has been resolve as well doing some admin task Customer Support Representative Managing company website to send out lab test results and follow up. Calling patient as well facility, Dr. office and Rn. Requesting patient form to be send and checking patient insurance if available. BRIT LONDON January 2024 December 2024 - Engage with customers to promote products - Provide product information and recommendations - Maintain product displays and ensure they are organized - Assist customers in making purchasing decisions - Monitor inventory levels and report restocking needs