Vicente Camonias

PROFILE Customer service representative for over 3 years of experience on bringing exceptional quality service with timely and appropriate responses through phone, e-mail and chat as well as being able to efficiently handle difficult or challenging situations and customers. Willing to be train and will always strive hard to provide excellent customer service. EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE GOOD SOURCE BUSINESS INC | AUG 2014-AUG 2015 Collecting vehicle and insurance information Outbound Phone Call Process CUSTOMER SERVICE REPRESENTATIVE UBER | AUG 2015 - JULY 2018 VICENTE CAMONIAS CUSTOMER SERVICE REPRESENTATIVE CONTACT --https://www.facebook.com/vince.cuizon.77 Assisted with the sign-up process and background check result for new partner-driver through chat Assisted with the trip fare adjustments, reviews, concerns and other trip related issues through e-mail Assisted with account status, document approval, payment/promotion questions and using the app issues through phone support EDUCATION SOFTWARE DEVELOPMENT AMA COMPUTER LEARNING CENTER | 2010 - 2012 BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION MAJOR IN HUMAN RESOURCE DEVELOPMENT MANAGEMENT THE UNIVERSITY OF MINDANAO | 2015 - 2018 BACHELOR OF SCIENCE IN PSYCHOLOGY PHILIPPINE WOMEN'S COLLEGE OF DAVAO | 2018 SKILLS Ability to work under pressure Attention to detail Marketing Multitasking Positive attitude outstanding versatile and adaptability exposed and interacted with a wide variety of personality ability to advancement on a higher job levels with active hard work towards self-development and improvement