VIANNEY MUÑOZ
JOB EXPERIENCE
• November 2020-Present
Virtual Customer Support Agent. Company: Yalwa GmbH
• October 2016–September 2020
Account Executive. (Tourism). Company: Gaston Sacaze DMC.
Santiago – Chile.
• July 2015–April 2016
Tour Packages Sales Executive (Tourism). Company: Avíla Group.
Caracas - Venezuela.
Santiago - Chile-
-
• March 2014–July 2015
Bilingual Analyst/ Supervisor (Customer Service). Company:
Inversiones 70847 (Wecomm Chicago). Caracas – Venezuela.
-
• September 2010–August 2012
English Teacher in primary school. (Education). Company: Colegio
San Juan Bosco. Mérida - Venezuela
EDUCATION
www.linkedin.com/in/vianney
-mu%C3%B1oz-/
•- - University of Los Andes, Mérida - Venezuela
Bachelor’s Degree in Modern Languages.
INTERESTS AND HOBBIES
Movies,
traveling,
music,
literature, and creative writing.
•- - University Menéndez Pelayo, Sevilla - Spain
Master’s Degree in German – Spanish Specialized Translation with
a minor in Literature and Tourism.
pets,
•- – University of California (Online)
The strategy of Content Marketing
•
LANGUAGES
•
Spanish: Native
•
English: Proficient User
•
German: Basic User
•
French: Basic User
June 2014 – ANUV (Spanish acronym for: United Nations
Association Venezuela).
International Certificate in International Relations (150 hours)
OTHER ABILITIES:
Highly organized, creative, self-motivated, and dedicated
professional with communication, problem-solving, and customer
support skills. Proficient with Microsoft Office, internet, and social
media. Basic knowledge of Photoshop. Capacity to provide wellwritten content, Copywriting, and Creative Writing. Adaptability to
new working environments with a team-oriented personality.
