Vianca Vidallon

Vianca Vidallon

$8/hr
Account Management, Sales, Service Delivery, Customers Success
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
29 years old
Location:
Cavite, Cavite, Philippines
Experience:
7 years
Vianca Angelica Vidallon--• Linkedin.com/in/viancavidallon PROFESSIONAL SUMMARY ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Goal-oriented and self-motivated person who’s been in the IT Industry for 7 years. An eager person with a focus on results and client satisfaction. Highly qualified and well-established in administrative environments that are fast-paced and challenging. WORK EXPERIENCE ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Sales Operations Manager Expereo • Philippines • • • • Pre-qualifies sales request as delegated by Account Managers Manages the correspondence between Account Managers and customers Provides data and report to support the sales team Act as a main point of contact for any pricing related concerns within my assigned accounts Order Delivery Manager Globalinternet (Now Expereo) • Philippines • • • • • Apr 2019 - Jul 2020 Prospected accounts for new business Established work with partners in my territory Presented and demonstrated the solution offering to CISOs and information security experts Worked closely with Darktrace subject matter experts, technical managers and cyber threat analysts Closed a $320K deal in a single account Account Manager Fujitsu Philippines Inc., • Philippines • Oct 2020 - Oct 2021 Maintained relationships with our customers and internet service providers who are based in BENELUX, NORDICS, UK and Ireland regions Managed and responded to incoming quote requests for internet services and updates the system accordingly In-charge of all assigned orders; made sure all stakeholders are updated in a timely manner throughout the process Acted as a main point of contact for any supplier related issues within my assigned region Cybersecurity Account Executive Darktrace • Philippines • • • • Nov 2021 - Present Apr 2015 - Apr 2019 Successfully managed several different territories and grown many major accounts in Financial, Retail and Manufacturing and other conglomerates in the Philippines • • • • • Negotiated details of contracts and payments with executives and procurement team Prepared and presented reports to CIO’s and IT Managers Managed and reviewed revenue forecasts on a weekly or daily basis as required Oversaw analysis and resolution of billing discrepancies • Managed delivery for customer’s purchase orders Granted Sales Achiever Award in 2017 EDUCATION ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ Bachelor of Science in Business Management De La Salle University • Manila, Philippines May 2011 - Dec 2014 SKILLS ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ • • • • Leadership Project Management Problem solving Effective communication • • • Creativity and story telling Decision making Contract Negotiation • • • • • CRM Software Information Management Research and Planning Customer Service Lead Qualification
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