Vesna Milanovic

Vesna Milanović T O U R M A N A G E R PROFILE I have over 5 years of experience in the tourism industry, and am currently filling my schedule with tours accross Croatia and abroad. Along the way I am also exploring full-time opportunities as a tour manager for Croatian and foreign travel agencies and touroperators. COMPETENCIES - Strong communication and interpersonal skills - Experience in hospitality and travel industry as well as destination managment - Highly organized and pays attention to detail - Fluent in Croatian and English, basic Italian - Advanced computer literacy - Experience in marketing and design WORK REFERENCES Nena Obrovac CEO, Rural Escape Tours j.d.o.o. Email:-Marina Emprin Gilardini Operations Director, Italyscape SRL E-mail:- WORK BACKGROUND Tour Manager Archaelogical Institute of America | September 2019 - Assists in arranging reservations for the tour "Prehistory to the present" from Zagreb to Dubrovnik - Facilitates a smooth travel and check-in/out processes - Escorts guests to rooms, restaurants and other amenities - Handles guests requests and wishes Tour Guide Mons Claudius Guide / Rural Escape Tours | February 2018 Present - Working as a freelance local guide for Moslavina, Bilogora and Papuk regions under brand name Mons Claudius Guide (hiking and cycling tours) - Partner in developing DMC Rural Escape Tours travel agency specialized in active vacation on rural areas of above mentioned regions as a tour guide, tour leader, agency representative and volunteer ACADEMIC SUMMARY University in Osijek / Faculty of Economy. Osijek CONTACT INFO Mobile Phone:- Email Address:-Home Address: 30 svibnja 19, 43280 Garešnica, Croatia Facebook: Mons Claudius Guide Trip Advisor: Mons Claudius Guide Web: www.monsclaudiusguide.com Tour Guide Licence for Bjelovar-Bilogora and Koprivnicakriževci Counties in English and Croatian Completed on April, 2018 Croatian Mountain Rescue Service / Croatian Chamber of Commerce Content Provider in Adventure Tourism Completed on June, 2018 University in Zagreb / Faculty of Economy, Zagreb License for Travel Agency Business Manager, FBA Study Entrepreneurship and Continental Tourism Completed on April, 2017 University in Rijeka / Faculty of tourism and hospitality management Masters Degree in Economy / Specialisation Tourism Management Completed on October, 2012