Veronicah Achieng' Odhiambo

Veronica Achieng- - Nairobi, Kenya Veronica Odhiambo Professional Summary I am results-driven professional with a background in Information Security and Forensics, now actively pursuing administrative and customer-focused roles where I can leverage both my technical skills and handson client support experience. At Sanfay Research Consulting, I guided clients through complex research processes, offering tailored support, data analysis, and effective communication to meet their unique needs. My previous roles at Euro Generation CBO and African Blue Limited allowed me to interact directly with students and customers-handling inquiries, coordinating orders, driving marketing efforts, and ensuring a smooth customer journey from engagement to service delivery. My technical foundation in digital forensics, cloud security, and vulnerability assessment equips me with the precision and analytical mindset necessary for roles involving e-commerce management, digital marketing, SEO, and data analytics. I bring a high level of organization, adaptability, and commitment to excellence-ready to contribute to a fast-paced team and deliver outstanding results across administrative, digital, and customer service functions. Skills Technical Research and Data Analysis-SPSS Stock taking and record keeping Database Management Systems (My SQL) Microsoft Office (Excel, pptx) Technical issue resolution Azure Active Directory Cloud Services- Identity and Access Management (IAM) Microsoft Defender for Cloud Web content management (HTML, CSS, JavaScript) Digital marketing( Linkedin, Facebook, WhatsApp, Tiktok, Instagram) • • • • • • Soft Leadership cabilities Communication Marketing Problem-Solving Team collaboration Time management Adaptability • • • • • • • • • • • Professional Experience Assistant Research/ Data Analyst, Sanfay Research Consulting Ltd Conducting comprehensive research and writing academic papers, theses, and dissertations for PhD and Master's students. Collaborating on research methodologies, data analysis, and ensuring research output quality. Performing advanced data analysis using SPSS to derive actionable insights for research and thesis development. Designing and implementing statistical models and data visualizations to enhance research findings and presentations. • • • • 11/2024 – present Nairobi, Kenya ICT Officer, Euro Generation CBO Implemented security measures to protect organizational data and systems. Conducted regular security assessments and provided recommendations for improvements. Provided technical support for hardware and software issues, ensuring minimal downtime for staff and students. Assisted in the management and troubleshooting of the organization's network infrastructure. Monitored network performance and implemented solutions to improve network efficiency. Contributed to the development and maintenance of the Euro Generation CBO website,ensuring contentis up-to-date and user-friendly. Installed and configured software applications required for German language tutoring and job placement services. Ensured compatibility and optimal performance of all installed applications. Designing Graphics for Euro Generation CBO 05/2024 – 07/2024 Saleslady, African Blue LTD Selling fish to customers Conducting marketing for fish advertisement and sales Calling clients to place fish orders Stock taking 04/2022 – 08/2023 Kisumu, Kenya • • • • • • • • • • Education Bachelor of Science in Information Security and Forensics, KCA UNIVERSITY Second Class Honours- Upper Division 09/2020 – 04/2024 Volunteer Experience PACEMAKER INTERNATIONAL, Teaching Assistant, Kwa Njenga Primary School ConductingTaRL(Teaching at the Right Level) Administrative Support during admission of pupils to grade 7 01/2023 – 04/2023 • • Certificates Cyber Threat Management Cisco, Network Academy IT Masters, Pen Testing 2025 Certificate of Achievement, Charles Sturt University. Cloud Security Specialist. Microsoft ADC- Cyber Shujaa Women's Cyber Security Bootcamp Cyber Shujaa, USIU Bachelor of Science in Information Security and Forensics KCA University. Accomplishments Completed Introduction to log analysis room in Try Hack Me Completed Attacking a Web Applications using Ffuf in Hack The Box. Completed SQL Injection Fundamentals in Try Hack Me. Completed Attractive Directory in Try Hack Me • • • • Certificate of Fellowship PACEmaker International Community-Based Teaching Assistants Fellowship(CBTAF)( 2023) Networking Certification Essentials 95 points, Charles Sturt University Personal Project Development such as : Development of Secure Data Transfer over the Internet using Image Steganography Designing Website for Euro Generation CBO, ensuring content is up-to-date and user-friendly. • • Microsoft 365 Completed Lab on Microsoft Identity and Access Management Solutions Completed Lab on Describe the capabilities of Microsoft security Solutions Completed Lab on Describe the capabilities of Microsoft compliance Solutions • • • Interests Tech field Digital storytelling Marketing Customer psychology Computer Forensics Cloud Security Programming Network Configuration Software Engineering • • • • • • • • References Damaris Muthoni, Deputy CEO, Sanfay Research Consulting Ltd - Dr. Simon Mwendia, Dean of Students, KCA UNIVERSITY-, - Dr. Nabiha Rashid, Products and Research Lead, USIU, CYBER SHUJAA ,-, -