Veronica Uwandu

If you are looking for a Virtual Assistant or Executive Assistant who can manage CRM systems, streamline administrative support, and keep operations organised without constant supervision, you're in the right place.

Growing teams often struggle with messy CRM data, missed follow-ups, overloaded inboxes, inconsistent documentation, and workflows that rely too much on memory instead of systems. That’s where productivity slows down.

I help fix that.

I specialise in CRM management, email and calendar management, lead generation, outreach, customer service support, and process documentation. I build structured pipelines, maintain accurate records, manage Google Sheets dashboards, coordinate meetings via Slack, Microsoft Teams and Zoom, and implement AI automation tools to eliminate repetitive admin work.

In my recent role, I managed 500+ CRM records with zero data errors, improved follow-up consistency by 40%, coordinated 20+ meetings weekly without missed appointments, and reduced response turnaround time by 30%. I don’t just complete tasks. I create systems that prevent problems from repeating.

Here is how I can support your business:

✔CRM setup, cleanup & pipeline management

✔Administrative support & executive assistance

✔Email management & calendar scheduling

✔Lead generation & outreach tracking

✔Customer service & chat support

✔SOP creation & process improvement

✔Google Sheets dashboards & reporting

✔AI automation & workflow optimisation

I am proactive, detail-oriented, and comfortable working independently in fast-paced remote environments.

If you need a reliable operations partner who keeps things moving and organised, send me a message or invite me to your job.

I would love to support your team.