Veronica Reyes

 Veronica G. Reyes 17 Copenhagen St. Vista Verde Caloocan City - - Career Objective To become a prime mover in an industry wherein every individual’s growth and development are unleashed. Education 2009Polytechnic University of the Philippines TertiaryBachelor in Business Administration 2005Our Lord’s Grace Christian Academy Secondary 2001Pablo Samonte Sr. Memorial School PrimarySalutatorian Employment History/Experiences November 2016 – September 2017TECHNICAL SUPPORT REPRESENTATIVE Sutherland Global Services Inc. Provided the best technical assistance and repair options for laptops and desktops for American customers. November 2014 – February 2015CUSTOMER SERVICE REPRESENTATIVE Teleperformance Philippines Provided assistance to our U.S. customers by giving them the best solutions for their concerns and problems, assistance on product ordering or inquiries, processed their payments and explain billing informations. May 2013 – January 2014 SALES ADMIN ASSISTANT Laus Group of Companies (Hyundai Balintawak) Invoices units to be delivered, follows up stencils of all units on stock to PDI prior to invoicing, prepares and submits stock transfer on Hyundai affiliates’ documents to Accounting Department, checks all financing documents and other requirements before processing the account, distributes documents on Finance and Sales Admin Department, document management, booking of documents for auto loan/financing transactions, collection of proceeds to banks on provincial account, prepares monthly report on proceeds, collections, serves as auto-insurance coordinator. Do monthly commission report for Sales Agents and process commissions for tipsters. Distribution of LTO Certificate of Stock Report to other Hyundai Dealer affiliates. July 1, 2012 – April 31, 2013 CUSTOMER RELATIONS ASSISTANT Laus Group of Companies (Hyundai Balintawak) Surveys clients on their satisfaction on New Vehicle Sales and After-Sales service. Encourage existing Hyundai Car owner to join Hyundai's Loyalty and Rewards Program and upcoming events. Makes statistical report on Hyundai Car owner satisfaction for dealership's market research and service development. October 2010 - March 2011SALES CONSULTANT A.R.M.Resources (Power Mac Center) Selling Apple and third party products, handled product/service inquiries and concerns, attaining monthly sales quota. Personal Information Age29Height 5'2” Gender FemaleCivil StatusMarried BirthdayOctober 29, 1988CitizenshipFilipino ReligionRoman Catholic Skills AdvancedComputer Troubleshooting, Microsoft Office Applications (Word, Excel, Powerpoint) BeginnerAdobe Photoshop This is to certify that all the information written above is true and correct. Veronica G. Reyes