Veronica Presentacion

I’m a Virtual Assistant with a solid background in laboratory operations, ISO 9001:2015 documentation, and administrative support. As a licensed microbiologist and experienced team lead at a water utility organization, I’ve handled quality reports, SOP writing, internal audit records, FOI requests, Water Safety Plans (WSP), and customer satisfaction data—often translating technical information into clear, professional formats.

My strengths lie in document control, report writing, PowerPoint presentation design, and process documentation. I’ve worked on management reviews, strategic planning presentations, customer survey analysis, and formal correspondences. While I manage only a personal social media account, I have experience in preparing technical content and internal communication materials. I also help create visual materials through Canva.

Beyond technical work, I’m also a creative. I crochet and enjoy crafting, which nurtures my attention to detail, patience, and design sensibility—qualities I bring into structured tasks and clean documentation.

I bring precision, structure, and clarity to every task—whether it's drafting SOPs, formatting reports, creating surveys, or supporting day-to-day admin functions. I’m comfortable with Microsoft Office, Google Workspace, Canva, and ISO-based documentation systems.