Veronica Pinkerton

Summary Friendly, professional employee with excellent customer service skills. Proficient in windows based computer programs and learns new software quickly. Works well both on a team and individually. Demonstrated ability to stay on task without being supervised. Proficient in remote work and can increase productivity for any company. Work Experience & achievements Customer Service Communicated with customers, employees and other individuals to answer questions, explain information, take orders and address complaints Demonstrated aptitude for dealing with a variety of personalities, departments and situations Answered telephones, directed calls and took messages Assisted with internet technical support and troubleshooting Conducted surveys with individuals and businesses to collect opinions and information for statistics Other relevant experience and accomplishments Promoted from assembler to operator for exceptional organization and productivity Positive client feedback regularly Saved company money by producing more product in-house eliminating the need to outsource Consistently scored 100/100 on Quality Assurance Appointed safety officer and taught monthly safety classes Awarded multiple incentives for improving production lines, using good judgement, safety adherence and consistently producing above quota Demonstrated endurance under strenuous conditions and good hand-eye coordination Strictly adhered to company policies and federal laws 45 WPM consistently Work History Phone Surveyor │ ASVA/KEY RESEARCH/WESTERN WATTS4 Years Customer SErvice/Cashier │ DABC1.5 Year Customer Service/cea │ Full CREATIVE2.5 Years Customer Service/Tech support │ SERVERPROEMPLOYED Education GED │ Snow College