Veronica Olit

 Veronica V. Olit Diego Linian Daet Camarines Norte Philippines C:- |-| Skype: Veronica.Olit OBJECTIVES To learn and grow up in my career and to perform at my best in whatever role I am positioned, which suits my present skills and caliber and work towards customer delight which will help in achieving the organizational goals. HIGHLIGHTS OF QUALIFICATIONS Patient Clean and healthy medical history Self Motivated Technical support Excellent in written and oral communication Fast learner Punctuality / Ability to manage time Immense flexibility in terms of work assignments and the work hours. Trainable PROFESSIONAL EXPERIENCE Intel Security Technical Support for McAfee Antivirus Sutherland Global Services- Office Based (November 2014-February 2016) Telemarketer/VA -Home Based Lead Gen Specialist ( different campaign ) Home based Appointment Setter ( Insurance, smart watch, web design/website, etc. )Home based Data Entry RESPONSIBILITIES Fixing any computer issue with regards to products Provide outstanding technical support and customer service. Installation of product Resolve and document complex issues, including root cause analysis, prevention, and work arounds. Monitor and report on virus detection activity. Data Entry Web Searching Appointment Setting Outbound calls Lead Generator Cold calling Prospecting and qualifying potential customers EDUCATION AMA Computer Learning Center Associate in Computer Technology (ACT) SY: 2012 to 2014 PERSONALINFORMATION Birthday: September 17, 1993 Height: 5’3” Weight: 105 pounds Place of Birth: Jose Panganiban Camarines Norte Civil Status: Single