Veronica Nkuna

 QUALIFICATIONS SUMMARY I possess multi-tasking management skills and excellent inter-personal skills on continuous basis with mature, positive & flexible demeanor. Dynamic, self-motivated person, I have a knack to absorb information quickly and eager to learn new things. I am highly professional and have an excellent eye for detail. I have good communication skills (verbal & written) etiquette, leadership and possess a pro-active attitude towards work. Ability to work under pressure. PROFESSIONAL HISTORY BINDZU GROUP HOLDING Operations and Project Coordination Manager2022- Current - Making sure that strategic success by all functions is achieved by setting achievable operational performance objectives. - Overseeing the internal and external performance and making sure that orders get closed timely and effectively - Manage that quality problems are diagnosed, and implementation of Total Quality Management initiatives are employed to reduce cost of rework, waste, complaints and return by keeping customers satisfied and sustained. - Management of planning and control and how demand can affect that - Enabling the organization to transform a range of basic inputs into output for the end customer - Making sure that new technologies, new ideas, changing markets, environmental circumstances or any shift in the paradigm of the business challenges are responded to resourcefully. - Employing processes, approaches, tools and techniques necessary to measure the performance and implement improvements while consistently monitoring them. GENERAL ELECTRIC SOUTH AFRICA Business Operations Specialist/ BBBEE Analyst2018 Sept – 2020 July BBBEE Mpowered tool operator and champion Consolidation of Data for Pillars: Ownership; Management Control, Skills Development, Socio & Economic Development, Procurement and Enterprise & Supplier Development Understanding BBBEE Elements including: Indicators, Description, Weighting points, Compliance targets and Key measurements etc. Setting up BBBEE meeting/interviews to discuss each entity’s objectives and goals based on DTi Codes of Good Practice. Accountable for uploading GESA Pty Ltd Procurement on Mpowered BBBEE tool making sure that all required data inclusive of Total Measured Procurement spend is captured and reported monthly, quarterly and annually also keeping records on BOX. Driving monthly & quarterly audits for all GE entities operating in South Africa and making sure that accuracy and compliance in reporting is consistent. Assisting Procurement Pillar for all entities to update their supplier lists, and input VAT numbers, Total Measurement Procurement spend timely in preparation to VERIFICATION Pulling of BBBEE Certificates from Supplier Database systems and liaising with suppliers to send missing certificates. Working with sensitive documents and aligning with the company compliance policies including POPI (Protection of Personal Information Act) Making sure that EMP201 get send to MERSETA timeously for legal entities under Skills Development pillar Accounts: Supplier screening on BBBEE compliance, Onboarding & Generating Purchase Orders for payments. Doing competitive market research about Verification agencies on costs and services and help in decision making. Consolidate, analyze and report quarterly BBBEE outlook during Business reviews. Southern Africa Government Policies, Communications & National Executive Support2015 – 2018 - To provide support the National Executive and teams of Government Affairs & Policy aligned to Healthcare, Power, Aviation, Transportation etc. and domestic legislative advocacy. Essential Responsibilities: - Coordinate office activities for Senior Executive of Government Affairs & Policy - Aviation - Establish and maintain effective staff, business and Company relationships at all levels -Respond to requests for information and documentation as well as compilation of information on government bodies in Southern AFRICA - Produce correspondence and presentations, - Maintain calendars - Make travel arrangements and process travel expenses - Perform other duties and projects required to provide support to Senior Executive and team GE Africa Strategic Marketing Newsletter – Power Monthly support in compiling, editing for the Senior Market Intelligence Leader to publicize Transformation Support - BBBEE -Assisting the BBBEE Manager in running projects (organizing, drafting of agendas, registers, ordering & handling accounts for the required materials, working with sourcing department for onboarding the required suppliers, minutes taking and distribution thereof and using Yammer Communication tool to reach a broader audience within the organization acting as a Communication Hub for BBBEE. -Ensuring that collection & filling of documents from Pillar owners (Ownership; Enterprise Development; Socio & Economic Development; Procurement; Management Control, Skills 2 Development) in preparation of verification audit is reached within the given time. - Working with accounts department resolving issues on payments where applicable. - Filling confidential information and protecting it to align with company policies. - Learned BBBEE codes on the job and still need more training. Chief Marketing Officer & Commercial Operations Officer Executive Administrative Support - Commercial Competency Development Framework Implementation - Contribution to the research and development exercises relating to commercial competency tool -Driving the accuracy & relevance on the tool by involving experts in SSA to do assessment on: Internal Administration; Product Knowledge; Risk Management; Proposal Development and Customer Engagement - Setting meeting, conferences and interviews - Coordinating access for Market Research tool for the team in SSA - Arranging training and its payments for Marketing -Gave support in the Competitive Advantage Marketing during the Flag-planting in SSA to check what are our competitors’ strength & weaknesses; how are they likely to respond to their competitors’ actions, determining market attractiveness and differentiation & focused strategy, research & analysis then implementation. - Managing Travel &Living’s submission & Approval for the team - Implemented a tracker for cost reduction purposes on T&L and drove the initiative - Facilitating bi-weekly market updates & pulse reports - Organizing, planning and executing conferences & events - Setting meetings & interviews BBBEE Payments & Compliance Administration - Assisted with 50% Purchase Order processes keeping customer relations on par. - Initiated an internal Blog (GE YAMMER) keeping employees updated with current news on BBBEE. CORPORATE SOCIAL RESPONSIBILITY PROJECT Lead GESA Administrator for Health Ahead – Prevention & Screening - Organizing multiple events e.g. (Discovery Wellness Day) for the year. - Planning & executing to reach set targets Stop Hunger Now SA & GE African Affinity Forum - Organized sponsorship for 5000USD by initiating the process, planning & executing SOS Children’s Home Fundraising - Organized a 100 000ZAR sponsorship for SOS adopt a house initiative - Initiating, Planning and executing processes to reach the project objectives Nominations 2014 GE Bronze Award - demonstration of exceptional leadership and Courage 2017 GE Silver Award – aligned with the GE Belief Customer Determines our Success 2019 GE Ubuntu Award – Reaching BBBEE highest score Level 1 for SPS Pty Ltd and Level 2 for APS Pty Ltd. Executive Assistant - SSA CFO O&G; GE CFO AFRICA 2012 July -2015 - Overall office management &Updating Financial Reports - Conference coordination, Tele Presence Meeting, All-Hands WebEx Connect Meetings - Management of accounts on Concur & US Travel & Living Reporting tool (GETRes) for manager’s Travel & Living expenses Account Receivables Analysis & Support Maintaining & Analyzing O&G SSA Account Receivables & Old Debts -Receive Weekly Files from the Account Receivables teams in SSA (Nigeria, Angola JV, Angola VG & GEII, Other SSA, FP&T (Dresser) and MC&S) and consolidate according to the CFO’s needs -Past due Accounts Collection & analysis: any collections to decrease the Past due balance in the quarter -Account receivable Collection & Analysis: any collections to decrease the AR balance in the quarter. - AR’s falling due: any current or not due invoices that will become Past due in the quarter. - Complete the Cash collected to date in the quarter. Having weekly Past due call to monitor customer’s account details for non-payments, other irregularities and root causes e.g. Slow / Difficult customer; Financial difficulty / bankruptcy; Internal customer delay (Approvals); Customer payment cycle, etc. Helping with the inputs required for Lorenzo’s QMI Reporting quarterly to the broader team BASE COST & ANALYSIS Support Base and Variable Cost Review - Collection of data; Data consolidation & Analysis - Prove; Report and do analysis on SSA HQ Base Costs - Obtaining access to Billing Detail Retrieval Tool, and SAP Business Objects - Extract data from BDRT, and SAP Business Objects - Employee BUC/AD’N changes - Connecting with Accountants that overlooks the country’s employee costs after findings on BDRT tool & SAP to find the root cause for an increase or a decrease on that particular employee’s cost history and add a valid commentary to support the findings -To establish the key cost drivers by region and bullet train, efficient cost planning, eliminate any cost risk factors, improve overall profit margins Provide Reporting and Analysis on SSA HQ Base Costs - To manage non-P&L specific base costs, establish key cost drivers by function and employee - Ensure efficient cost planning, eliminate any cost risk factors, improve overall profit margins Support Op Plan, SII Ops Mechanisms … help to compile financial inputs - To assist in compiling SII bottoms up figures - Analyzing region specific SII numbers Executive Assistant – CFO GE Energy SSA (2011 February- 2012 July (GE Contract) - A point of contact for internal and external financial and other executive-level requests - Calendar Management; Conference coordination; Raising of Purchase Orders - Travel & Visa management - Handling of highly confidential and privileged information, including sensitive, strategic, and organizational issues. - Information Management, Organizing, controlling office activities, Running Effective Meetings, - Coordinate, update and maintain organizational documents, Files and other information system Facility Administrative Assistant (Promotion) – GE CP&SO Property Leader SSA (2009 November – 2011 February (GE Contract with Cozens Employment Agency) -Acts as a first point of contact for maintenance, office services queries and accounts queries for the department (CP&SO) - Information Management, Organizing, controlling office activities, Effective meetings, problem Solving, Management of office maintenance - Supervision of the corporate car and driver’s assignments - GES Maintenance (Tool used for handling queries (repairs & housekeeping in & out of the GE building.); EHS Coordinator (Evacuator) Front Desk Coordinator & Switch Board Operator – GE CP&SO Property Leader SSA (2008 October – 2009 November (GE Contract) - Front Desk Client Services; Office Co-ordination; Boardroom Bookings Management - Shipping and Receiving Documents and Parcels; Managing the Driver and Petrol Card - Purchase Orders and account queries management; Basic Office Administration Front Desk Coordinator & Switch Board Operator – South African Local Government Association. (2007 - Contract with Lusiba Staffing Recruitment Agency) Front Desk Client Services; Boardrooms Booking; Basic Office Administration & Events management Switch Board Operator & Assistant Administrator – Lusiba Staffing Recruitment Agency (2006 - Contract with Lusiba Staffing Recruitment Agency) - Managing reception; Diary, Events & Conferences; Maintaining the filling system; Taking minutes Call Centre Consultant – MX – Health Medical Scheme - (Permanent) - General Telephone Customer Services; Membership Queries and Administration - Medical aid Benefit Confirmation; Hospital Authorization; Claims Administration Confirmation Clerk - National Renal Care - (Permanent) - General Telephone Customer Services; Hospital Authorization; Claims Administration - Loading Accounts on ACCPAC SYSTEM; Medical Aid Query Resolving; Medical aid Benefit Confirmation Technical Proficiencies EDUCATION AND TRAINING Oracle; MS Excel Windows 97 (Advanced); MS PowerPoint Windows 97 (Advanced); MS Word; Outlook; SupportCentral; SAP – Business Objects; Billing Detail Retrieval Tool, BOX; WebEx Conferencing, Tele Presence Conferencing; Tele Conference Settings, Microsoft Teams GE Crotonville Professional Development Training Attended Project Management 2015 Essential Leadership: FACILITATING EFFECTIVE MEETINGS AT GE 2014 Functional Skills: ACCOUNTING ANYONE SHOULD KNOW 2014 INFLUENCING SKILLS AT GE Achievements: 2013 http://allafrica.com/stories/-.html IMM Graduate School (Current) 2016 July - Current BCOM in Marketing Management Sciences Marketing; Business Communication; Business Management; Financial Management; Economic Principles; Business Statistics; Academic Literacy; Project Management, Supply Chain; Business Research, Operations Management, Business Project. MICTSETA Accreditation -DOSMA Consulting SAQA ID 13925 – Level 5 – Presentation of Information in a public setting 2016 University of South Africa HC Economics & Management Sciences 2015 Business Management; English Economics; English Business Communications Financial Accounting; Business Numeracy BMT College – Diploma in Business Management (not completed) Introduction to Business Management; Management Principles; Risk Management Business Administration Management; Financial Management Basics of Entrepreneurship 2012 DEXFORD COMPUTER Training – Advanced Excel & PowerPoint 2011 On Cue COMMUNICATIONS 2000 News Reading; Program Presenting; Editing & Basic Communications Damelin College Braamfontein - Diploma in Computer Fundamentals 2001 Quest Personnel – Tele - Communications & Customer Services 1999 Utlwanang Barolong High – Senior School Attended 1996 Grade 12: Mathematics, Physical Science, Biology, English, Afrikaans, Tswana Personal ID:- Passport: A- SA Driver’s License: Code 10 License Number:-DVKC REFERENCES Available Upon Request