Veronica Cabrales
- or --SUMMARY OF QUALIFICATIONS
- Self motivated; able to set effective priorities and implement decisions to achieve immediate and longterm goals and meet operational deadlines
- Proven communication abilities, both oral and written
- Function well independently as well as with others in a team environment; adept at creative problem
solving
- Exceptional organizational skills
- Extensive training in customer service and management skills.
PROFESSIONAL EXPERIENCE
PROGRAM DIRECTOR
2011 – PRESENT
KIDS CUDDLEKIT CLOSET, INC
Day to day operations of non-profit. Quickbooks, payroll, AR/AP. Conduct board meetings and advisory
board meetings, minutes, reports. Grant writing. Proofreading and editing projects. Social
Media Manager. Fundraising. Grant writing. Presentations to schools and potential donors.
CLIENT SERVICE AND LOGISTICS
2016 – 2019
INDEPENDENT CONTRACTOR
Day to day operations. Customer service, email, telephone. Consult with freight brokers to coordinate
shipments from CA and NJ for delivery across the USA and Canada.
Transcriptionist/Quality Analyst/Proofreader/Editor
2010 – 2016
INDEPENDENT CONTRACTOR
Transcribe- medical and insurance. Edit and proofread transcription projects as well as articles. Make
sure text was in line with transcription. Make sure writing style was in coherence with client requisites.
Go over captions and photos and make sure they were in accordance with article(s). Use file transfer
systems and publishing system.
CREDENTIALING SPECIALIST/SITE REVIEWER
2009 - 2016
INDEPENDENT CONTRACTOR
Work with insurance companies to conduct site reviews. Coordinated, scheduled, and conducted
surveys on site with correct healthcare personnel to ensure provider/facility met requirements for
credentialing.