VERNADETH TARUN
CS | Team Leader
PROFILE
CONTACT-
vernadethtarun0511@gmai
l.com
A highly competent individual experienced in working in a fast - paced
environment, hard worker, quick learner, efficient, self-assured, trustworthy, able
to learn on own initiative, work well under pressure to meet deadlines, and a
team player, committed to superior customer service. Detail - oriented and
resourceful in completing projects and able to multi-task effectively.
26A Parklane Ext Gertrudes
St Sangandaan Q.C
WORK EXPERIENCE
Homeaglow Risk Reduction (Dec 2023April 2024) Outbound Sales Agent (Apr-Nov
2024) Team Lead (Dec 2024-July 2025)
Xperiti Inc.
EDUCATION-
OUR LADY OF FATIMA
UNIVERSITY (VALENZUELA)
B.S in Travel Management
DEC 2023- JULY 2025
Mar - Aug 2023
Research Analyst (Seasonal)
Deliver clients with exhaustive and comprehensive solutions for their
management consulting and market analysis needs by connecting
them with industry experts all over the globe.
Concentrix
Aug 2020 - Jan 2023
Telco Customer Care Specialist
ACHIEVEMENTS
TOP EARNER/PERFORMER
FOR THE MONTH OF MAY
AND
JULY
(Homeaglow)
TOP
PERFORMER
Q1
(Sprint/Tmobile Telco Acct)
Managing incoming calls (outbound calls as well as necessary) and
customer service inquiries, resolving customer’s concerns regarding
billing, technical issues, upselling, order tracking, providing offers
for retention.
Masa Inc., Procast Inc.,Global Venture
-
Brand Ambassador
Being the face of the brand. Promoting it to clients/customers leading
to sales. Educating customers about products, increasing brand
awareness and maintaining a positive image of the brand.
Concentrix
TOP EARNER Q3
(Sprint/Tmobile Telco Acct)
Concentrix
REFERENCE
TOP AGENT WITH MOST
COMMENDATIONS
Edmundo Bartolome
Angel Hinolan
(Sprint/Tmobile Telco Acct)
Team Leader
Team Leader
Concentrix
Company: Concentrix
Company: Xperiti Inc.
Phone:-
Phone:
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