Industry Dist.
Somerton P.O.
Montego Bay,
St. James.
Phone :-
E-mail:-
Verley Franswah Reid
Date Of
Birth
Nov 14,1991
Marital
Status
Single
Sex
Male
Professional
Summary
Service-oriented with over four years background in a fast paced
customer service environment with almost no room for error.
Core competencies include Telecommunications, Customer and
Personal Service, Computers and Electronic as well as excellent
communication and time management skills. Handles tasks with
accuracy and efficiency.
Skills
Experience
Customer and Personal
Service
Reading Comprehension
Computers and Electronics
Social Perceptiveness
Mathematics
Active Learning
Music Composing
Education and Training
Communications and Media
Telecommunications
Transportation
Engineering and Technology
Design
Fine Arts
2011 - 2015 ACS a Xerox Company
Montego Bay, Saint James Parish
Customer Service Rep / Customer Service Supervisor
Supervise the customer service employees to ensure adherence
to quality standards, deadlines, and proper procedures, correcting
errors or problems.
Answer telephones and give information to callers, take
messages, or transfer calls to appropriate individuals.
Resolve customer complaints or answer customers' questions
regarding policies and procedures.
2016 - 2017 Barnett Tech
Montego Bay, Saint James Parish
Customer Service Rep / Customer Service Supervisor
Supervise the customer service employees to ensure adherence
to quality standards, deadlines, and proper procedures, correcting
errors or problems.
Answer telephones and give information to callers, take
messages, or transfer calls to appropriate individuals.
Resolve customer complaints or answer customers' questions
regarding policies and procedures.
2016 - 2017 Freelancing/ Entrepreneurship
Carpenter, Roofer, Graphic Designer, Audio Engineering
Education
2004 - 2009 Munro College,
Munro, Malvern, Saint Elizabeth Parish
Passes In CXC Exam at Munro College, Malvern, St. Elizabeth
English – Grade II
Mathematics – Grade lI
Physics – Grade lI
Technically Drawing – Grade I
Visual Art – Grade I
2004 - 2011 Montego Bay Community College
Montego Bay, Saint James Parish
Associate Degree in Architectural and Construction Technology
2019 - Current University of Technology
237, 6 Old Hope Road, Kingston
Diploma Construction Management
References
Mrs. Enid Watson (JP)
Mr. Franklyn Beckford (Bishop) -
-
Hobbies
Producing Music (beats)
Listening Music
Reading
Playing Football
Hockey
Volleyball
Badminton
Drawing
Watching TV