Vera Jabbour

VERA JABBOUR Contact Mississauga, ON L4Y 3M-- Education 2008 – 2012 Bachelor of Commerce, Honors University of Windsor, Odette School of Business, Windsor, ON Certification 2022 Certificate Associate in Project Management (CAPM) Professional Summary Highly organized and detail-oriented Executive Assistant with 5+ years of experience in providing high level administrative support to C-Suite executives and senior management. Skilled in managing calendars, coordinating travel, preparing reports and presentations, and serving as a liaison between executives and external stakeholders. A Proven track record of enhancing productivity and contributing to organizational efficiency through exceptional planning, communication and multitasking. A dependable, and highly resourceful professional who thrives under pressure and can maintain a high level of responsiveness and attention to detail. Experience Oct 2023 – Present Executive Assistant • Jones DesLauriers Insurance Management Inc. • Maintain and coordinate calendars including scheduling meetings, conference calls, preparation of meeting materials and related tasks • Prepare PowerPoint presentations and Excel Spreadsheets for internal and external presentations. • Submitting expenses and making travel arrangements as needed. • Coordination of internal and external events for the Team such as Christmas Holiday Party, Summer Party and Staff Appreciation Trip. • Assist various executives in organizing files and scanning documentation into the Epic Broker Management System • Assist Executive with all personal and business-related matters Project Management Institute Mar 2023 – Oct 2023 Key Skills • Proficient in MS Office Suite including SharePoint, OneNote, Teams, Project, and Visio. Administrative Assistant • Slate Asset Management • Provide administrative support to Toronto Office with various administrative needs such as meeting coordination, travel booking, expenses, planning and organizing events etc. • Inhouse IT specialist (setting up new laptops, troubleshooting hardware, software, and network issues and asset inventory) • Assist with onboarding and offboarding. • Manage expense reimbursement process for all employees. Intermediate PC Skills - Microsoft Power BI, IBM Maximo, Accpac, Lotus, and Microsoft Dynamics CRM & NAV, SAP Concur. • Calendar Management • Articulate with excellent communication and leadership skills. • Strong Critical thinking and problem solving. • Ability to work in a team or independently where needed. • Fluent in English and Arabic. References Available upon request. May 2021 – Jan 2023 IT Administrative Coordinator • Greenfield Global Inc. • Provided day-to-day administrative support to the IT department including Supported the Service Desk with screening incoming service requests. • Assisted with the overall tracking of computer-related hardware, software, contracts, and support agreements. • Developed reports, training modules, process maps and IT policies to support operations. • Administered the team SharePoint site. • Coordinated project management activities and resources with project manager. March 2019 – Apr 2021 Team Lead – SI Orders & Product Returns • Diversified Canada • Led and managed a team of buyers to deliver the appropriate support to the business to ensure operational success. • Coaching, training, and development of the team to ensure maximum effectiveness and boost performance, • Overseeing day-to-day teams’ operation and performance including managing evaluations and KPIs. • Coordinating with internal teams regarding their supply needs. • Liaising between suppliers, manufacturers, relevant departments, and clients May 2018 – Apr 2021 Operations Administrator • Diversified Canada • Complete final customer orders into the system and assist in the coordination of entry details across departments. • Set up new inventory items within Accpac. • Process business expenses/invoices from technicians through cloudbased software. • Setup of project details, review & input of subcontractor’s invoices and set up of technician timesheets for payroll through cloud-based software. • Coordinate with project managers, technicians, designers, sales reps and purchasing to identify any product requiring returns due to change orders.