I am a dedicated Virtual Assistant and Customer Service Specialist with experience in healthcare, finance, and administrative support. Skilled in handling multi-channel communication (chat, email, voice), I excel at resolving concerns, verifying insurance, and providing professional, empathetic assistance. As a VA, I bring strong skills in administrative management, data entry, email/calendar organization, and lead generation, ensuring smooth and efficient operations. I take pride in being detail-oriented, adaptable, and resourceful — always committed to delivering excellent results and building lasting client relationships.