Venus Althea Licong Silvano

I am a dedicated Customer Service and Sales Professional with over 3+ years of experience in high-volume environments and healthcare compliance. I have a proven track record of managing 70+ daily calls with a 99% QA compliance rate and a 50% sales conversion success. Equipped with a background in HIPAA/Medicare regulations and proficiency in platforms like HubSpot, Shopify, and Singlecomm, I blend technical aptitude with strong communication skills. I leverage AI tools to streamline workflows and provide efficient, high-quality service to help your team achieve its goals.