VENUS MASINDE
Medical Virtual Assistant | Clinical Officer | Administrative Support
ABOUT ME
I'm a registered Clinical Officer with hands-on hospital experience for over 1 year providing
clinical services. I'm also a certified Virtual Assistant skilled in administrative tasks, calendar and
email management, social media support, and client communication.
I specialize in supporting healthcare providers with efficient patient scheduling, HIPAA compliant
record management and other medical office operations. Combining medical knowledge and
digital proficiency to offer remote healthcare support services to clinics, private practices, and
wellness professionals.
EXPERIENCE
Clinical Officer
Level 5 Hospital, Kenya
March 2023 – August 2024
● Conducted patient assessments, diagnoses, and treatments
● Maintained accurate medical records and managed patient follow-ups
● Collaborated with physicians and nursing staff to provide quality care
Virtual Assistant
Bohoxdecor
December 2024 – March 2025
● Handled email and calendar management for the company CEO
● Managed Instagram and Facebook accounts, including responding to DMs and
scheduling posts
● Assisted with basic customer inquiries and order coordination
EDUCATION
● Kenya Medical Training College
Diploma in Clinical Medicine and Surgery
2019 – 2022
CERTIFICATIONS
● Virtual Assistant Certification
SERVICES THAT I OFFER
● Patient scheduling and calendar management
● Email and inbox management
● Electronic medical record – Practice Fusion
● Medical data entry
● HIPAA compliant email and communication handling
● Insurance and billing support
● Medical transcription
● Follow up and patient communication
TOOLS
● EMR – Practice Fusion
● Communication – Zoom, Google Meet
● Project management – Trello, ClickUp
● Productivity – Google Workspace, Microsoft Office
● Telehealth – Canva
REFEREE
Leonard Luseneka
Clinical Officer In-Charge
