Ventsislav Lilkin

I'm a Technical Support & AI Automation Specialist with over 5 years of experience helping businesses streamline operations, enhance customer experience, and implement smart AI solutions. My background spans SaaS platforms, IT support, and business process automation, with a focus on creating scalable, no-code chatbot systems that drive real results.

I specialize in designing and deploying AI chatbots using platforms like Botpress, ManyChat, and Voiceflow—tailored to your business needs, whether for lead generation, 24/7 customer support, or internal process automation. I integrate seamlessly with your existing tools (CRM, email, calendars) and ensure your chatbot reflects your brand voice while reducing manual workload.

I’ve worked with international clients across fintech, automotive, e-commerce, and SaaS industries, delivering solutions that improve response times, increase lead capture, and support business growth. I’m fluent in English, experienced in remote collaboration, and committed to clear communication, timely delivery, and continuous improvement.