Venson Llagas

Running an online store can get chaotic fast with too many moving parts, scattered systems, and never-ending tasks that eat up your day. 

That’s where I come in.

For the past 4 years, I’ve been helping e-commerce brands bring order to the chaos by building structure behind the scenes. From creating SOPs and managing VA teams to handling product listings, inventory, and customer support, I make sure everything in your backend runs smoothly and efficiently.

I’ve worked with Shopify, Etsy, WooCommerce, Amazon, and eBay stores, organizing operations, streamlining daily tasks, and setting up processes that help businesses scale without breaking.

My goal isn’t just to do the work; it’s to make your operations easier, faster, and more reliable. If you’ve been doing everything yourself or managing a team that constantly needs your attention, I can help you take back control with clear systems, organized workflows, and reliable execution.

🧩 What I Can Help You With

Operations and Process Management

🗂️ Creating and documenting SOPs

👥 Training and managing VA teams

⚙️ Streamlining backend operations for consistency

📈 Weekly reports and performance tracking

E-commerce Management

🛍️ Product listing and optimization (Shopify, Etsy, WooCommerce, Amazon, eBay)

📦 Order processing and fulfillment

📊 Inventory tracking and supplier coordination

💬 Customer support and communication

🧹 Store cleanup, audits, and backend maintenance

Creative and Marketing Support

🎨 Product photo editing and banner design (Canva, Photoshop)

🎬 Basic video editing (Filmora, CapCut)

🔍 Keyword research and SEO optimization

📱 Social media scheduling and posting

📧 Email campaign setup and management

Admin and Reporting

🧾 Data entry and spreadsheet tracking

📊 Reporting and analytics dashboards

📅 Email and calendar management

📚 Documentation and workflow systems

🧠 Tools I Work With

🛒 E-commerce Platforms: Shopify, Etsy, WooCommerce, Amazon Seller Central, eBay

💬 Communication: Slack, Skype, Microsoft Teams, Google Chat, Zoom

📋 Project Management: Trello, ClickUp, Asana, Notion, Monday.com, Airtable, Basecamp

🎨 Design and Media: Canva, Adobe Photoshop, Filmora, CapCut

💌 Customer Support: Zendesk, Gorgias, Freshdesk, Gmail, Outlook

📢 Marketing and Automation: Mailchimp, Klaviyo

📁 Data and Documentation: Google Sheets, Google Docs, Excel, Notion, Dropbox, Google Drive, OneDrive

🏆 Achievements and Highlights

⭐ Managed backend operations for multiple Shopify and WooCommerce stores handling over 1,000 monthly orders

⭐ Created and implemented SOP systems that reduced task duplication and errors by up to 40%

⭐ Trained and supervised remote VA teams of 3–5 members, ensuring smooth communication and on-time task completion

⭐ Handled full product catalog setup and optimization for multi-platform brands (Shopify, Etsy, Amazon, eBay)

⭐ Maintained 98% customer satisfaction ratings through efficient order management and responsive support

⭐ Helped clients scale from small online shops to consistent 5-figure monthly sales through workflow automation and process improvement

💬 Why Clients Work With Me

I create clarity and structure where there’s confusion. I can both manage people and execute tasks efficiently. I build systems that make your business run smoother, not harder. I communicate clearly, deliver on time, and always look for ways to improve processes.

I don’t just assist; I build systems that make your store run like a real business, not a to-do list. If you’re ready to scale your e-commerce operations without the chaos, let’s make it happen.