Venkadalakshmi Rajaram

 IT Project Manager Summary Profile 12+years experienced and results oriented ITPM and SRE Manager leading the rollout projects in a fast-paced, high-impact environment and being responsible for delivering against key priorities. I have a proven track record of delivering projects on time, have always been a problem solver and rapidly respond to team escalations and technical issues. Establish and maintain effective working relationships with all stakeholders. Proficient in implementations of automated Continuous delivery / Continuous Integration, software development practices, Jenkins pipelines and tools like JIRA and completely involved in DevOps environment. Worked in an agile development environment, collaborating with application, development and other teams and a product owner. Diligent Project Management Specialist successfully plans, develops and implements large-sized complex projects. Routinely communicates major milestones, identifies potential project risks and provides continued direction to project team. Robust understanding of resource requirements to achieve plans and formulate budgets. Technical Skills ISTQB, CSM, CSPO Certified Professional, SDLC, Waterfall, Agile, Scrum, Kanban, ITIL, ITSM, Incident Management, Change Management. Cloud Technologies: Azure and GCP DevOps Tools: Jenkins and Slave Nodes, Docker, Puppet, Ansible, Nexus, Sonarqube, Github, Grafana App & Web Servers: WebLogic, Tomcat, Nginx ALM, Jira, Confluence, XRAY, Service Now Trainings & certifications ISTQB Certified Professional Certified Scrum Master Certified Scrum Product Owner Siebel CRM 8.1.1 Presales Specialist Certified Siebel CRM 8.1.1 Sales Specialist Certified CertificateOfCompletion_Leading and Motivating People with Different Personalities CertificateOfCompletion_Managing Project Stakeholders CertificateOfCompletion_Managing Projects with Microsoft Teams Education 2005 - Master of Business Administration, Madurai Kamaraj University, India 2000 - Bachelor of Engineering, Bharathidasan University, India Languages English (Proficient) Spanish (Basic) Tamil (Proficient) Projects Portfolio Amaris Consulting, Barcelona, Spain [12/2021 - Present] Role: Technical Project Manager Context: As a Nespresso Project Manager to deliver new functionality to the existing markets and deploy it in several markets, activating new features and rolling out the developed functionality in other markets Responsibilities: Managing project documentation and deliverables by version. Presenting project status updates to customers and collected feedback for review. Assisting in planning and implementation of projects. Keeping team members on track with regular in-person or remote meetings. Liaison with project stakeholders concerning project details and deliverables. Developing methods to analyze project management and project delivery risks. Mitigating project delays to maintain timelines and avoid penalties Assisting team for preparation of test cases, beta tests and investigation and solving issues when markets perform their Fireproof and MATs. Wipro Technologies, Barcelona[07/2017 - 11/2021] Role: SRE Manager Context: As a Site reliability engineer, maintaining the eplatform to be stable enough for our business continuity. Analyzing logs, testing production, non prod environments and responding to any issues. Responsibilities: Worked in an agile development environment, collaborating with application, development and other teams, Manage the team supporting all production releases including enterprise release, weekly releases, Web mastering requests, Major Releases and special projects for B2B and B2C features provide daily support aligned with a model of Continuous Delivery (CI/CD Pipeline). In charge of various activities that go from Maintenance of Environments, Refreshes, Upgrades, ensuring availability for each PM, support, etc. Environment: Microsoft Windows, Jenkins CI CD, Devops. Confluence, Jira, Puppet, Nestools, Linux, Bash, Service Now Wipro Technologies, India [04/2015 - 07/2017] Role: Test Lead Context: Leading the team in the planning, monitoring, and control of the testing activities and team testing tasks. Collaborating with the other stakeholders, devise the test objectives, organizational test policies, test strategies and test plans. Responsibilities: Prepare Test plan and Oversee development of test design specification, test procedures, test cases, test execution and test result report Designing Test Strategy and Test Plans Execution of XML scripts using SOAP UI Testing Tool Hands on Experience on Hybris HMC, HAC, Solr Index and Cockpits and Backoffice Leading Manual, Automation and Performance Teams and Reporting to Senior Management. Worked closely with the development team in getting fixes for the defects that have been in open status. Worked in a total agile development environment, collaborating with Application teams Involved in daily scrum & sprint planning Ensuring the Test environment is ready for the Test execution process and Ensuring the reporters are updating the test suite appropriately during the changes Performed manual and automated test procedures for functional testing of Web services using SoapUI. Enabling the team member's knowledge sharing across teams and best practices Jean Martin, India [03/2013 - 05/2014] Role: QA Lead Engineer Context: Management of all Quality Assurance functions include planning, strategy, testing execution and Tools Responsibilities: Coordinate with client in implementing requirement / design changes, acceptance testing Work with the Project Manager and other technical leaders to establish time table and agree on a Quality Assurance plan for the KFS implementation Ensure traceability of test cases to requirements, working with the project Business Analyst to ensure all requirements are tested Facilitated weekly Quality Assurance meetings, Onsite calls and maintains agenda etc., Ernst & Young, India [01/2011 - 03/2013] Role: Senior QA Engineer Context: This involves the Virtual Desktop Testing of new installation, upgrade installation, uninstallation, and repair scenarios of desktop based applications Responsibilities: Basic functionality testing is also to be undertaken to confirm that the applications work as expected upon launching the SMS packages successfully deployed to users ' desktops with minimal disruption to users' business tasks Confirm EY configuration changes to 3rd party developed software Prioritized and escalated vendor issues, decreased turnaround time for fixes integration into production, achieving system stability within 3 months Deriving quality metrics to evaluate the quality of the project and suggest improvements Broadly done Manual testing and Automated testing Cooperated and performed with development group to resolve the difficulties came across in a test execution Involved in audit meetings and got an initiative to reach QA testing goals Used Jira to track executions against plan throughout testing and handle faults from start to resolution Speridian Technologies, India [04/2010 - 06/2011] Role: Siebel Consultant Context: Extensive development of Siebel 8.1 Financial Services Applications, BI publisher reports and OBIEE to improve the functionality and usability of the process Responsibilities: Integration, System Testing of all modules Regression testing on each new build Interact with developers for code/design changes and bug fixes Shared test faults and outcomes to the project managers and the application developers Recording Test scripts for automation Providing daily testing status report to the project managers and the testing managers National Stock Exchange, US[10/2006 - 04/2008] Role: QA Engineer Context: Web-based financial applications to provide independent Credit Ratings, research and financial information to Capital Markets. Managed the test suites of both manual and QTP batch scripts. Responsibilities: Unit, Integration and System Testing of Customer, Supplier, Contract and Service modules Examine Business & functional necessity documents and recognized test scenarios Participated in implementing test-plans and test-cases built based on SRS and BRD documents Cooperated and performed with development group to resolve the difficulties came across in a test execution Preparation and customization for prepared scripts using QTP